Service & Install Technician

Mark Vii Equipment; Columbus (OH); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Life insurance

Disability insurance

Job summary

Mark Vii Equipment seeks a Service Technician in Columbus, Ohio to maintain and repair equipment, document repairs, and recommend improvements to reliability and cost efficiency.

The role requires 3-5 years of field experience, strong technical knowledge across mechanical, electrical, and PLC systems, and excellent communication with customers.

Candidates must be able to lift up to 50 lbs, work on customer sites, and utilize MS Office; company benefits include health, retirement, PTO, and more.

Qualifications

• 3-5 years relevant field experience.
• Requires technical knowledge and ability to develop improved methods for fulfilling responsibilities.
• Excellent communication skills (written and verbal) are a must.
• Ability to read and understand electrical diagrams.
• Understanding of OLC controllers, low voltage control circuits and three-phase power.

Responsibilities

• Performs periodically scheduled and preventive maintenance on equipment as assigned by Dispatch.
• Troubleshoots chemical, mechanical, electrical, and electronic equipment, PLC controllers and power supplies.
• Performs diagnostic analysis.
• Provides sound technical assistance to customers and distributors.
• Provides on-site technical training for customer personnel.

Skills

Excellent communication

Read electrical diagrams

Understanding of controls

Ability to follow instructions

Education

Relevant field experience

Tools

MS Office

Job description

Job Details

Job Location: Columbus, Ohio - Columbus, OH 43215

Salary Range: $24.00 - $30.00 Hourly

Summary: The Service Technician is responsible for equipment maintenance and repair, and for documenting related repairs and services. This position also recommends changes in systems, programs, and equipment to improve reliability, increase capability, and/or reduce customer costs. The field service technician performs the following duties in the field with minimal supervision and coaching.

Roles & Responsibilities

• Performs periodically scheduled and preventive maintenance on equipment as assigned by Dispatch.
• Responsible for accurately troubleshooting chemical, mechanical, electrical, and electronic equipment, PLC controllers and power supplies.
• Performs diagnostic analysis.
• Provide sound technical assistance to all customers and distributors.
• Provide on-site technical training for customer personnel pertaining to use, operation, and maintenance.
• May assist in the installation of new carwash equipment.
• Performs repairs and corrects malfunctions as necessary.
• Modifies or updates equipment when required.
• Maintains tools, test equipment, and materials in a professional manner.
• Maintains all company owned and leased equipment in proper condition.
• Operate vehicle in a safe and courteous manner, while obeying local laws and regulations.
• May work with processes that are unique or peculiar to customer needs.
• Involved in the problem-solving process regarding customer complaints.
• Interfaces with customers and related company personnel to ensure effective communication and dissemination of information required in establishing superior customer service.
• Keep abreast of new developments and innovations leading to improved departmental and company performance.
• Accurately perceives information from others.
• Assures appropriate flow of information and reports matters clearly, concisely, and accurately.

Job Requirements

Education & Experience

• 3-5 years relevant field experience.
• Requires technical knowledge and ability to develop improved methods for fulfilling responsibilities.

Functional/Technical Knowledge, Skills & Abilities

• Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint)
• Requires technical knowledge and ability to develop improved methods for fulfilling responsibilities.
• Excellent communication skills (written and verbal) are a must.
• Ability to read and comprehend documents and follow simple instructions
• Ability to read and understand electrical diagrams
• Understanding of OLC controllers, low voltage control circuits and three-phase power

Physical Requirements

• Ability to lift and/or move up to 50 lbs.
• Ability to stand, walk, bend, kneel, stoop, crouch, climb and use hands to grip regularly.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Prolonged periods of sitting.
• Maintain professional appearance and grooming standards as outlined.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Benefits & Perks

• Health & Wellness: Medical, dental, and vision insurance, plus 24/7 virtual care and mental health support via Teladoc. Includes tax-advantaged HSA and FSA savings options.
• Financial Security: Company-paid Short-Term Disability, Long-Term Disability, and $25,000 in Life/AD&D insurance at no cost to you.
• Retirement: 401(k) plan with company matching to help you build long-term wealth.
• Time Off: Accrued Paid Time Off (PTO), paid sick leave, and paid company holidays to support a healthy work-life balance.
• Supplemental Plans: Voluntary accident and critical illness insurance.
• Growth & Innovation: Professional development opportunities and the chance to work with industry-leading technology in a team-oriented environment.

Note: Benefits are subject to plan terms and eligibility requirements. Full details are available in the Summary Plan Descriptions provided by Human Resources.

Qualifications