Service Technician

Evolving Solution Services; Lewisville (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Evolving Solution Services is seeking a skilled mechanic to diagnose, repair, and maintain outdoor power equipment such as lawn mowers, trimmers, blowers, and generators. You will work independently and as part of a team to ensure optimal performance and customer satisfaction.

The role requires hands-on experience with engines and diagnostics, strong tool use, and excellent communication to explain issues to customers in clear terms.

Qualifications

• Minimum 5 years in mechanical repair with outdoor power equipment.
• High school diploma; technical or vocational small engine training is a plus.
• Strong mechanical and diagnostic skills with hand and power tools.
• ASE or OEM certification is a plus.
• Experience with 2-stroke engines and maintenance tasks.
• Ability to lift up to 75 lbs and stand for extended periods.

Responsibilities

• Identify and troubleshoot mechanical issues with outdoor power equipment.
• Perform repairs on engines, transmissions, and other components as needed.
• Conduct regular maintenance checks including oil changes and filter replacements.
• Interact with customers to understand their equipment issues and provide clear assessments.
• Maintain accurate records of all repairs and time spent on each job.
• Follow safety guidelines and use PPE as required.
• Manage and order parts and supplies needed for repairs and maintenance.
• Stay up to date with the latest techniques and technologies related to outdoor power equipment.
• Attend training sessions and workshops as needed.

Skills

Mechanical repair

Diagnostics

Hand tools

Power tools

Customer communication

Safety protocols

Record keeping

Heavy lifting

Two-stroke engines

Education

High school diploma

Small engine training

ASE/OEM certification

Tools

Diagnostic equipment

Diagnostic scanner

Job description

Overview:

As a mechanic at LSM Outdoor Power, you will be responsible for diagnosing, repairing, and maintaining outdoor power equipment including, but not limited to, lawn mowers, trimmers, blowers, and generators. This role requires a keen eye for detail, a strong mechanical aptitude, and the ability to work independently as well as part of a team.

Duties and Responsibilities:

• Identify and troubleshoot mechanical issues with outdoor power equipment.


• Perform repairs on engines, transmissions, and other components as needed.


• Conduct regular maintenance checks and service equipment to ensure optimal performance and longevity. This includes oil changes, filter replacements, and general upkeep.


• Interact with customers to understand their equipment issues and provide clear, honest assessments and solutions.


• Maintain a high level of professionalism and customer satisfaction.


• Maintain accurate records of all repairs and maintenance performed.


• Document parts used and time spent on each job.


• Follow all safety guidelines and protocols to ensure a safe working environment. Use personal protective equipment (PPE) as required.


• Manage and order parts and supplies needed for repairs and maintenance.


• Stay up to date with the latest techniques and technologies related to outdoor power equipment.


• Attend training sessions and workshops as needed.

Required Skills, Education & Experience:

• Minimum of 5 years of experience in mechanical repair, preferably with outdoor power equipment.


• High school diploma or equivalent. Technical or vocational training in small engine repair is highly desirable.


• Strong mechanical and diagnostic skills. Ability to work with hand tools, power tools, and diagnostic equipment.


• Certification from a recognized institution (e.g., ASE, OEM) is a plus.


• In-depth knowledge of 2-cycle engine components, systems, and troubleshooting techniques.


• Ability to lift heavy objects (up to 75lbs), bend, stoop, and stand for extended periods.


• Strong communication skills with the ability to explain technical issues to non-technical customers.


• Ability to read and interpret technical documents, including parts diagrams and schematics.


• This role may require flexibility to work weekends or evenings based on store hours and business needs.