Service Technician

Ingersoll Rand; Lafayette (IN); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) plan

Paid time off

Employee stock grant

Job summary

Ingersoll Rand is seeking a Service Technician to install, troubleshoot, repair, and maintain rotary screw, reciprocating, Centac, and ECC air compressors. The role involves using precision tools, consulting manuals, and providing technical assistance during pre-commissioning, start-ups, installations, and repairs.

The position requires at least 2 years’ experience with industrial/mechanical systems, a valid driver’s license, and willingness to be on-call with 24/7 coverage.

Qualifications

• Minimum 2 years of experience troubleshooting industrial/mechanical systems.
• Valid driver’s license with clean record for past 5 years.
• Willingness to be on-call with 24/7 availability during on-call weeks.
• High School Diploma or equivalent.

Responsibilities

• Conduct preventative maintenance on compressed-air equipment and address customer concerns.
• Coordinate with the Service Coordinator to order and gather parts for installations and repairs.
• Assist and train apprentices and field service technicians.
• Communicate with customers and team members verbally and in writing.
• Explain benefits of Ingersoll Rand products, services, and solutions to customers.
• Provide technical assistance during pre-commissioning, start-ups, installations, and repairs.

Skills

Troubleshooting

Mechanical aptitude

Documentation

Communication

On-call readiness

Education

High School Diploma

Tools

IMMC/ASC network systems

X Series Automation

Job description

Service Technician

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Location: Buffalo, NY – Elmhurst, IL – Livonia, MI – Indianapolis, IN – Hamilton, OH – Erie, PA – Ithica, NY – Buffalo, NY. Technicians may also be needed in other areas such as Toledo, OH; Erie, PA; Ithica, NY; and South Bend, IN. This role is typically not eligible for relocation.

Pay: $25.00 – $35.00 per hour depending on qualifications and experience. Full‑time, hourly position.

Schedule: Monday – Friday 7:30 AM – 4:30 PM

Job Overview

The Field Service Technician in the Compression Systems and Services Division installs, troubleshoots, repairs, and maintains rotary screw, reciprocating, Centac, and ECC air compressors, along with other compressed‑air components. The role involves using precision measuring tools, consulting operation manuals, and providing technical assistance during pre‑commissioning, start‑ups, installations, and repairs.

Responsibilities

• Conduct preventative maintenance on Ingersoll Rand compressed‑air equipment and address customer concerns.
• Coordinate with the Service Coordinator to order and gather necessary parts and supplies for installations and repairs.
• Assist and train apprentices and field service technicians.
• Communicate verbally and in writing with customers and team members.
• Explain how Ingersoll Rand products, services, and solutions—such as preventative maintenance, diagnostics, audits and leak detection—benefit customer operations.
• Provide technical assistance during equipment pre‑commissioning, start‑ups, installations, and system repairs.

Requirements

• Minimum 2 years of experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for at least 12 months with a clean driving record (no major violations in the past 5 years).
• Willingness to be on‑call (except first 90 days) with 24/7 availability during on‑call weeks.
• Physical ability to lift, kneel, stoop and walk regularly; comply with safety policies.
• High School Diploma or equivalent.

Core Competencies

• Read wiring schematics and diagrams for all equipment.
• Install advanced network systems (IMMC/ASC, X Series Automation).
• Perform basic vibration and air‑quality troubleshooting.
• Operate Microsoft Office and handheld computing devices effectively.
• Maintain cost‑efficient business travel practices.

Preferences

• Experience in industrial air‑compressor maintenance.
• EPA certification.
• Veteran or active‑duty military status encouraged.

Travel & Work Arrangements

• Daily travel within a 3‑hour radius of the service area.
• Company vehicle and fuel card will be provided.

What We Offer

Ingersoll Rand provides a comprehensive benefits package that includes health, dental and vision coverage, wellness programs, life insurance, a 401(k) plan, paid time off, and an employee stock grant. The company promotes a culture of personal ownership and encourages employees to take charge of health and well-being.