Service Technician

Ingersoll Rand; Lima (OH); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Company vehicle provided

Health benefits

Job summary

Ingersoll Rand is seeking a Field Service Technician to install, troubleshoot, repair, and maintain rotary screw, reciprocating, Centac and ECC air compressors across the service area. You will diagnose issues using precision tools and reference equipment manuals.

Ideal candidates have 2+ years of related experience, a valid driver's license, and are comfortable with on-site visits and travel within a 3-hour radius. A high school diploma is required, and a company vehicle is provided.

Qualifications

• High School Diploma or equivalent required.
• 2+ years troubleshooting industrial/mechanical systems preferred.
• Valid driver's license with clean driving record.
• On-call availability required (first 90 days exempt).
• Physical work including lifting and standing for long periods is expected.

Responsibilities

• Install, troubleshoot, repair, and maintain compressed air equipment.
• Collaborate with Service Coordinator to gather parts for installations and repairs.
• Mentor apprentices and junior technicians on-site.

Skills

Reading wiring diagrams

On-call readiness

Customer communication

Travel within service area

Education

High School Diploma or equivalent

Tools

Microsoft Office

Smartphone/iPad use

Job description

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title

Service Technician

Location

Toledo, OH – Buffalo, NY – Elmhurst, IL – Livonia, MI – Indianapolis, IN – Hamilton, OH – Erie, PA – Ithica, NY – Buffalo, NY. In addition, we often need technicians who live well outside of our customer center location, for example, Erie, PA, Ithica, NY, and South Bend, IN. This role is typically not eligible for relocation. If a position is not currently open in an area, we will reach out to qualified candidates once an opening is available.

Pay

$25.00 - $35.00 per hour depending on qualifications and experience. This is a full-time, hourly position.

Schedule

Monday – Friday 7:30AM – 4:30 PM

Job Overview

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities

In addition to performing preventative maintenance on Ingersoll Rand compressed air equipment, our service techs will interact with customers to address existing and unanticipated equipment concerns. Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs. All service technicians will assist and train apprentices and Field Service Technicians.

• Effectively communicates verbally and in writing with customers and co-workers.
• Provides technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems, including hands‑on work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
• Increases Ingersoll Rand customers awareness of how Ingersoll Rand products, services, and solutions, such as Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.

Requirements

• 2 years+ experience of troubleshooting industrial/commercial mechanical systems.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• Every service technician is required to be on-call, but you will not be on-call for the first 90 days to get used to the schedule. This is shared with every service tech, and it requires being available 24/7 for the 1-week duration where you will go to customer sites. On-call weeks can be as often as every 4 weeks or greater than 4 weeks, but that will be determined by the hiring manager.
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy.
• High School Diploma or equivalent required.

Core Competencies

• Able to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft office software and other basic computer usage. Working proficiency with handheld computer (i.e. Smartphone, iPad) and network bases.
• Maintain proper business travel practices in a cost-efficient manner.

Preferences

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans/Active-Duty Military are encouraged to apply.

Travel & Work Arrangements/Requirements

• Service Technicians will travel daily in a 3-hour radius within our service area.
• A company vehicle and fuel card will be provided.

Benefits

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.