Service Technician

Fluid Flow Products; Kentucky; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Competitive 401(k) matching

Paid time off and holidays

Career growth opportunities

Employee referral program

Job summary

A leading industrial equipment provider in Kentucky is seeking a Field Service Technician to repair and maintain compressed air equipment on-site. The ideal candidate will possess strong mechanical and electrical skills, along with exceptional customer service abilities. This role offers competitive benefits including employee ownership options. Join us in maximizing customer satisfaction and enhancing industrial performance.

Qualifications

• Ability to perform mechanical and electrical duties.
• Experience in troubleshooting and programming equipment controls.
• Strong customer service orientation.

Responsibilities

• Repair, maintain, and commission compressed air equipment.
• Visit customer sites for courtesy calls.
• Complete daily reports using a computer.

Skills

Mechanical repair skills

Electrical troubleshooting

Customer service skills

Ability to lift heavy equipment

Communication skills

Job description

About Us

Fluid Flow serves the industrial marketplace with a comprehensive line of compressed air, filtration, measurement, and control, and process equipment products and services from leading manufacturers. Our mission statement, “Adding Value to Quality Products,” reflects our commitment to helping customers maximize performance and profitability through industry‑leading technical support, service, and solutions. Our industrial process experts are on‑call to answer questions and provide solutions to challenging applications.

Summary

We sell premium compressed air equipment with captive aftermarket. The Field Service Technician will repair this equipment on‑site and on‑demand, ensuring complete customer satisfaction.

Technician Must Be Able To

• Perform mechanical and electrical duties to repair, maintain, survey, and commission compressed air equipment.
• Resolve customer‑initiated technical issues.
• Visit customer sites for courtesy calls on days without paid jobs.
• Work with Fluid Flow Account Managers and management to increase service and aftermarket revenue.
• Travel to assist other Fluid Flow technicians as needed.
• Be an ambassador for the company.

Specific Tasks Include

• Remove, rebuild, and replace valves weighing up to 60 pounds, unassisted.
• Remove and replace pipe spools up to 8” in diameter.
• Perform electrical tests with a voltmeter.
• Program, troubleshoot microprocessor‑ and PLC‑based equipment controls.
• Climb and work on scaffolding.
• Complete daily reports by computer.
• Dump and load air dryer desiccant by hand in 50 sacks.

Additional Tasks

• Learn and be able to start‑up and troubleshoot Fluid Flow supplied packages.
• Be a technical resource to customers over the phone.
• Although the vast majority of jobs are on‑site at the customer, be able to set up and perform some repairs/rebuilds in‑house.

Why Build a Career with Us

Everyone’s an owner of the company. Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership. Flow Control Group has a broad‑based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits

Enjoy an attractive benefits package that includes medical, dental and vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, and parental leave.

Training

FCG University learning and training platform available to all employees offering over 80 k courses.

Career Growth Opportunities

At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you’re just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals.

Equal Opportunity Employer

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.