Field Service Technician

Air Energy Group LLC; Brockton (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Career growth opportunities

Employee referral program

Paid time off and holidays

Parental leave

Job summary

Air Energy Group LLC is seeking a Service Technician to install, service, and repair air compressors, dryers, tanks, and related equipment on-site. The role focuses on ensuring reliability and customer satisfaction in a fast-paced environment.

The position requires field experience with compressed air systems, a valid driver’s license, and the ability to travel as needed. It offers full-time hours with occasional evening or weekend work and opportunities for career growth within our service

Qualifications

• 2–3 years field experience with a service-based organization.
• Experience with compressed air equipment preferred.
• Valid driver’s license and clean driving record.
• Ability to travel overnight occasionally as required.
• Full-time role, Mon-Fri with potential evenings/weekends.

Responsibilities

• Servicing air compressors, dryers, filters, and related equipment.
• Troubleshoot and evaluate electrical diagrams and machine faults.
• Provide on-site service, start-ups, installations, and repairs of air equipment.
• Complete written evaluations and reports; schedule through service software.
• Maintain a positive attitude and contribute to sales and service growth.
• Care for and maintain a company vehicle.
• Ensure compliance with health and safety laws and best practices.
• Perform other duties as assigned.

Skills

Mechanical reasoning

Troubleshooting

Customer service

Communication

Teamwork

MS Office

Tools

MS Office Suite

Job description

About Us

Air Energy Group is a leading provider of high purity compressed air systems and lab and medical rated vacuum systems. Operating out of Boston and elsewhere, we offer electronics and control repairs, equipment repairs and rebuilds, installations, refrigeration, and preventative maintenance plans to maximize the reliability and efficiency of our customers’ industrial systems.

Summary

The Service Technician serves as an ambassador for Air Energy Group and is responsible for managing the installation, servicing, and repair of air compressors, dryers, tanks, and related compressed air equipment on-site to ensure complete customer satisfaction.

Responsibilities

• Servicing air compressors, dryers, filters, and related compressed air equipment.
• Troubleshoot and evaluate electrical diagrams and machine faults.
• Provide technical service, start‑ups, installation, and repairs of air compressors, dryers, tanks, and all related compressed air products.
• Complete written evaluations, recommendations, and related company reports; communicate and schedule through service software.
• Maintain a positive attitude and contribute to existing sales and service business growth.
• Care for and maintain a company vehicle.
• Ensure compliance with health and safety laws, regulations, and best practices.
• Perform other duties as assigned.

Competencies

• Strong mechanical and problem‑solving skills.
• Customer service and consultative skills.
• Team‑oriented work style.
• Strong work ethic with ability to work under minimal supervision.
• Excellent verbal and written communication, with proven ability to clearly communicate with engineering, technical support, sales, management, and customers.
• Thorough understanding of products and equipment used in manufacturing.
• Excellent organizational skills and attention to detail.
• Excellent time‑management skills, with proven ability to meet deadlines.
• Proficiency with Microsoft Office Suite or related software.

Position Type / Expected Hours of Work

This is a full‑time position. Days and hours of work are Monday through Friday, with occasional evening and weekend work as required by job duties.

Travel

There may be times when overnight travel is required; this will be an exception.

Required Education and Experience

• Previous field experience working on compressed air equipment is highly desired.
• Previous work history of 2 to 3 years with a service‑based organization.

Required License and Certifications

• Valid, unexpired driver’s license.
• Clean driving record.

Competitive Benefits

Medical, dental, and vision insurance; 401(k) matching program; career‑growth opportunities; employee referral program; paid time off and holidays; and parental leave.

Training

Access to FCG University, a learning and training platform with over 80,000 courses.

Career Growth Opportunities

Opportunities for professional development through a vast network of over 100 brands; custom training programs, mentorship, and a supportive environment to advance career goals.

Equal Opportunity Employer

Flow Control Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.