Service Technician

Brandt Holdings Agriculture; Hunter (ND); On-site; USD 42,000 - 87,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401k and Roth Retirement Savings with

Job summary

Valley Plains Equipment in Hunter, ND is seeking a Service Technician to perform basic diagnostics, repairs, and maintenance on agricultural and turf equipment, including AMS products. You may also provide in-field service with guidance from the Service Manager and senior technicians.

The role emphasizes safety, organized work areas, and accurate paperwork while delivering excellent customer service. A minimum of 1 year of repair experience and a valid driver's license are required or preferred.

Qualifications

• High School Diploma or equivalent is required.
• Minimum 1 year of experience performing service repairs.
• Familiarity with Service Advisor and basic computer functions.
• Ability to lift at least 75 lbs. repeatedly.
• Valid driver’s license required.

Responsibilities

• Conduct basic diagnostics and repairs on agricultural and turf equipment, including established AMS products.
• Participate in Service EDUCATE Training programs to enhance skills and knowledge.
• Initiate self-training opportunities with tools and provided resources by the dealership.
• Stay updated on existing products and pursue additional knowledge through training and on-the-job learning.
• Diagnose and support machine systems, including Precision Ag technology.
• Maintain the condition of vehicles, inventory, tools, and equipment.
• Ensure a clean and organized work area and perform tasks in a neat and orderly fashion.
• Adhere to all safety rules and regulations during work assignments.
• Complete all required paperwork and forms using ExpertServices accurately and on time.
• Track time accurately on a timecard and account for all materials used.
• Deliver excellent customer service and uphold a positive dealer image.
• Meet or exceed labor rate goals and maintain high productivity.
• Dedicate time weekly to work alongside a mentor.
• Complete all assigned training promptly.

Skills

Mechanical knowledge

Electrical skills

Hydraulic systems

Diagnostics

Customer service

Communication skills

Driver's license

Education

High School Diploma or equivalent

Associate's degree preferred

Forklift certification preferred

John Deere certification preferred

Tools

Service Advisor

Basic computer skills

Job description

Location: Hunter, ND, US, 58048

Company: Valley Plains Equipment

Who is Valley Plains Equipment?

Position Summary

As a Service Technician, you'll be responsible for conducting basic diagnostics, service repairs, and maintenance tasks on both customer and dealer-owned agricultural and turf equipment. You may also be called upon to provide in-field service to support our customers, with occasional guidance from the Service Manager, Service Location Manager, Shop Foreman, or senior technicians.

Job Responsibilities

• Conduct basic diagnostics and repairs on agricultural and turf equipment, including established Ag Management Solutions (AMS) products.
• Participate in Service EDUCATE Training programs to enhance skills and knowledge.
• Initiate self-training opportunities with tools andprovided resources by the dealership.
• Stay updated on existing products and pursue additional technical and product knowledge through dealership training programs, manufacturer training, and on-the-job learning.
• Diagnose and support machine systems, including Precision Ag technology.
• Maintain the condition of vehicles, inventory, tools, and equipment.
• Ensure a clean and organized work area and perform tasks in a neat and orderly fashion.
• Adhere to all safety rules and regulations during work assignments.
• Complete all required paperwork and forms using ExpertServices accurately and on time.
• Track time accurately on a timecard and account for all materials used in assigned duties.
• Deliver excellent customer service and uphold a positive dealer image.

Performance Requirements:

• Meet or exceed effective labor rate goal ~ targeting $160.
• Maintain a minimum 85% labor performance.
• Dedicate a minimum of 1 hour per week to work alongside a mentor.
• Actively complete and stay up to date on all assigned training.

Qualifications

• Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment.
• Ability to perform basic repairs and maintenance tasks using specialized tools and equipment following Technical Manual procedures.
• Familiarity with Service Advisor and basic computer functions.
• Capability to operate vehicles and equipment used for diagnostic purposes.
• Minimum of 1 year of experience performing service repairs.
• Strong oral and written communication skills.
• Ability to lift at least 75 lbs. repeatedly.
• High School Diploma or equivalent experience required.
• A valid driver’s license is required.

Preferred Qualifications

• John Deere Service Technician certification is preferred.
• Associate's degree preferred.
• Forklift license is preferred.

Join Valley Plains Equipment for competitive salaries and comprehensive benefits including health, vision, and dental insurance, paid time off, 401k and Roth Retirement Savings with employer match, plus Life and Disability Insurance. Experience a fulfilling career with us.

Compensation

The following represents Brandt Holdings compensation estimation based on market data and placement of internal employees. This is ahourly role with a starting base of $20.00 and going up to $42.00 based on experience. This role is also incentive eligible and is based on performance.