Service Technician - Hunter

Brandt Holdings Agriculture; Hunter (ND); On-site; USD 20,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with employer match

Paid time off

Life and disability insurance

Job summary

Brandt Holdings Agriculture is seeking a Service Technician in Hunter, ND. The role involves conducting diagnostics, performing service repairs on agricultural and turf equipment, and maintaining customer satisfaction. The position offers hourly pay starting at $20, increasing based on experience, plus a potential sign-on bonus of up to $5,000. Benefits include health, vision, dental insurance, and a 401(k) plan with employer match.

Qualifications

• Proficient knowledge of mechanical, electrical, and hydraulic systems used in repair.
• Experience performing basic repairs and using specialized tools.
• Strong communication skills required.

Responsibilities

• Conduct diagnostics and repairs on agricultural equipment.
• Participate in Service EDUCATE Training programs.
• Deliver excellent customer service consistently.

Skills

Mechanical knowledge

Electrical systems expertise

Hydraulic systems expertise

Communication skills

Ability to lift 75 lbs

Education

High School Diploma or equivalent

John Deere Service Technician certification

Associate’s degree

Tools

Service Advisor

Job description

Company: Valley Plains Equipment

Location: Hunter, ND, US, 58048

Who is Valley Plains Equipment?

Position Summary

As a Service Technician, you'll be responsible for conducting basic diagnostics, service repairs, and maintenance tasks on both customer and dealer-owned agricultural and turf equipment. You may also be called upon to provide in‑field service to support our customers, with occasional guidance from the Service Manager, Service Location Manager, Shop Foreman, or senior technicians.

Job Responsibilities

• Conduct basic diagnostics and repairs on agricultural and turf equipment, including established Ag Management Solutions (AMS) products.
• Participate in Service EDUCATE Training programs to enhance skills and knowledge.
• Initiate self‑training opportunities with tools and resources provided by the dealership.
• Stay updated on existing products and pursue additional technical and product knowledge through dealership training programs, manufacturer training, and on‑the‑job learning.
• Diagnose and support machine systems, including Precision Ag technology.
• Maintain the condition of vehicles, inventory, tools, and equipment.
• Ensure a clean and organized work area and perform tasks in a neat and orderly fashion.
• Adhere to all safety rules and regulations during work assignments.
• Complete all required paperwork and forms using ExpertServices accurately and on time.
• Track time accurately on a timecard and account for all materials used in assigned duties.
• Deliver excellent customer service and uphold a positive dealer image.

Performance Requirements

• Meet or exceed effective labor rate goal, targeting $160.
• Maintain a minimum 85% labor performance.
• Dedicate a minimum of 1 hour per week to work alongside a mentor.
• Actively complete and stay up to date on all assigned training.

Qualifications

• Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment.
• Ability to perform basic repairs and maintenance tasks using specialized tools and equipment following Technical Manual procedures.
• Familiarity with Service Advisor and basic computer functions.
• Capability to operate vehicles and equipment used for diagnostic purposes.
• Minimum of 1 year of experience performing service repairs.
• Strong oral and written communication skills.
• Ability to lift at least 75 lbs. repeatedly.
• High School Diploma or equivalent experience required.
• A valid driver’s license is required.

Preferred Qualifications

• John Deere Service Technician certification is preferred.
• Associate’s degree preferred.
• Forklift license is preferred.

Benefits include health, vision, and dental insurance, paid time off, 401(k) and Roth retirement savings with employer match, and life and disability insurance.

Compensation

The role is hourly, with a starting base of $20.00 and up to $42.00 based on experience. This role is also incentive eligible and based on performance. Sign‑on bonus up to $5,000 for qualified candidates.