Service Technician

WASH; Hicksville (NY); On-site; USD 28,000 - 41,000; Full time

Job summary

WASH in Hicksville, NY is seeking a service technician to perform field repairs on washers and dryers at customer locations. You will disassemble machines, inspect mechanical and electrical parts, reassemble appliances, and coordinate with dispatch to plan service visits.

The role requires at least 2 years of mechanical experience, valid driver’s license, the ability to lift up to 50 pounds (200 with a dolly), and strong English communication skills; Spanish is a plus.

Qualifications

• High School Diploma or GED required.
• Good driving record required.
• Strong customer service and problem-solving skills needed.
• Must have effective English communication skills; Spanish desirable.
• At least 2 years of mechanical experience and electrical knowledge or training.
• Must be able to lift 50 pounds regularly and 200 pounds with a dolly.

Responsibilities

• Service washers and dryers at customer locations.
• Disassemble machines and inspect mechanical and electrical parts.
• Reassemble appliances, adjust pulleys, and lubricate moving parts.
• Replace worn or defective parts and adjust motors.
• Clean and wash parts.
• Inform dispatch of equipment that should be replaced with new.
• Drive company vehicle to and from work locations.

Skills

Mechanical experience

Electrical knowledge

Customer service

English communication

Spanish desirable

Education

High School Diploma or GED

Tools

Dolly/hand truck

Job description

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team!

Are you a problem-solver who loves to be out in the field? This job is for you! Our Service Technicians provide mechanical repairs to washers and dryers at customer locations within their assigned region. Service Technicians keep our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate is someone who enjoys working independently and has a very strong mechanical aptitude.

We offer training and advancement opportunities. Many of the leaders at our company started with Hercules in the field. If you are looking for a career that will challenge and engage you, focused on customer care and quality service, then we are the company for you.

Estimated Salary: $20.00 to $30.00 per hour based on qualifications and experience.

Actual compensation will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, and responsibilities.

Schedule

• Tuesday through Saturday
• Wednesday through Sunday
• Sunday through Thursday

Times/Hours

• 7 AM to 3:30 PM
• 8 AM to 4:30 PM
• 9 AM to 5:30 PM

What You’ll Do

• Service washers and dryers at apartments, laundromats, hotels, athletic facilities, etc.
• Disassemble machines and examine mechanical and electrical parts
• Reassemble appliances, adjusts pulleys, and lubricate moving parts
• Replace worn or defective parts and adjusts motors
• Clean and wash parts
• Advise dispatch department of equipment that should be replaced with new equipment
• Drive a company vehicle to and from work locations

What We’re Looking For

• High School Diploma or GED
• Good driving record
• Strong customer service and problem-solving skills
• Must possess effective English communication skills (oral and written); bilingual communication skills (English and Spanish) are desirable
• At least 2 years of mechanical experience and electrical knowledge and/or training
• Must be able to lift 50 pounds on a regular basis and occasionally move 200 pounds or more with a dolly/hand truck
• Prior washer/dryer repair experience is desirable

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability, or status as a veteran, or because of any other federal, state, or local protected class. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws. We may require associates to submit to drug testing after receiving an offer of employment, but before beginning their job with us. We comply with federal, state, and local laws with respect to the administration of drug testing and use of test results, which may vary based on location.

We respect the privacy of candidates for employment. WASH's Privacy Policy sets forth how we will use the information we obtain when you apply for a position through this careers site. The Privacy Policy is accessible at: https://www.wash.com/privacy-policy/. This Privacy Policy also includes important disclosures pursuant to the California Consumer Privacy Act. Please review the Privacy Notice carefully before submitting any information through this form. If you do not consent to the terms of this Privacy Policy, please do not submit information to us through this form, and instead contact Human Resources at [e-mail] to inquire about the position.