Service Technician

The Contractor Consultants; Grand Rapids (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in wildlife control services is seeking a Service Technician for their Grand Rapids services. In this role, the technician will engage in hands-on problem-solving, performing wildlife removal and general repairs in both residential and commercial environments. Ideal candidates will have experience in construction and a strong desire for growth within the company, with opportunities for advancement and professional development.

Benefits

401(k) Retirement Plan

Health benefits

Paid time off and holidays

Paid training and certifications

Safety equipment provided

Qualifications

• 2+ years of experience in repairing service field work.
• Experience in residential exterior construction is a plus.
• Must be comfortable using ladders and working on roofs.

Responsibilities

• Remove unwanted animals and implement preventative solutions.
• Conduct repairs from animal-related damages.
• Educate customers on preventative measures.

Skills

repairing service field work

residential exterior construction

customer service

Tools

metal breaks

impact drills

Job description

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Take Your Skills to the Next Level - Join Critter Control as a Service Technician!

Job Title: Service Technician

Company Name: Critter Control

Pay Range: $23-$26+ an hour (depending on experience)

Industry: Nuisance Wildlife Control (Residential, Commercial)

Location: Grand Rapids MI and surrounding areas

Job Overview

Critter Control is seeking a Service Technician to join our team in Nuisance Wildlife Control and General Contracting. In this role, you will remove and exclude unwanted wildlife, perform remediation and exclusionary repairs, and implement preventative solutions in residential and commercial buildings. This is a hands-on role for those who enjoy problem-solving, working in different environments daily, and making a direct impact on customers' lives. If you have construction experience and are looking for a rewarding career with growth opportunities, this is the job for you!

Who We Are

Critter Control is a leader in wildlife control and home protection services, helping homeowners and businesses solve their wildlife intrusion problems. Our work is not just about removing animals-it's about restoring safety, preventing future issues, and providing peace of mind to our customers. We offer extensive training, certifications, and a structured career path that allows you to grow into leadership roles within the company.

Key Responsibilities

• Technical Work & Safety (90%)
• Remove unwanted animals, perform exclusion work, and implement preventative solutions.
• Conduct remediation activities to repair animal-related damages.
• Maintain detailed notes and photos in work orders using Service Bridge.
• Inspect completed jobs for quality and completion.
• Follow all company safety standards and ensure safe work habits.
• Keep job sites clean, organized, and safe.
• Customer Service (10%)
• Provide world-class customer service and address customer questions and concerns.
• Maintain a professional appearance.
• Educate customers on preventative measures and additional services that can help protect their property.
  

Qualifications

• Required:
• 2+ years of experience in repairing service field work or residential exterior construction work. Residential carpentry skills is a plus!
• Experience in measuring, cutting metals, proficient using metal breaks, cock guns, and impact drills
• Must be comfortable using ladders and working on roofs
• Ability to obtain and maintain licenses/certifications as required by local, state, and federal regulations.
• Ability to work independently and as part of a team.
• Comfortable working at heights and in confined spaces.
• Must pass a background check and drug screening.
• Preferred:
• NWCOA Certifications (Structural Bat Management, Bird Management).
• Experience in nuisance wildlife control, general contracting, or a related field.
• Understanding of fall protection and OSHA safety standards.
  

Why Work for Critter Control?

Make an Impact - Help homeowners and businesses restore safety and peace of mind.

Varied Work Environment - No two days are the same! Each job presents new challenges and opportunities to solve problems creatively.

Career Growth - Progress from Technician → Lead Technician → Service Supervisor with paid training and certifications.

Work-Life Balance - Paid time off and holidays!

Top-Notch Benefits - Competitive pay + bonuses, health benefits, 401(k), and more!

Why Join Critter Control?

• Competitive Pay & Perks
• Bi-weekly pay cycle
• 401(k) Retirement Plan.
• Discretionary profit sharing.
• Overtime potential
• Health & Wellness Benefits
• Medical, dental, and vision insurance (BCBS Health Plans)
• Health Savings Account (HSA) - up to $2,000 company contribution
• Life & Disability Insurance options
• Gym membership reimbursement
• Work-Life Balance & Career Growth
• 80 PTO hours in the first year
• Paid holidays & sick leave
• Training & Professional Development
• Paid training and industry certifications (NWCOA, OSHA, Fall Protection)
• Opportunities for advancement to Lead Technician
• Tech package provided (Smartphone/tablet)
• Unique Company Culture & Perks
• Company Events (BBQs, paintball, go carts, ax throwing).
• Safety equipment & power tools provided
• Uniforms and work apparel provided
  

Work Schedule & Location:

• Monday - Friday + Weekends as needed.
• Local travel required.
  
  

Join the Team at Critter Control!

If you're ready to build a rewarding career, learn valuable skills, and make a real difference, apply today! We're looking for dedicated, problem-solving professionals who are eager to grow with us.

APPLY NOW and start your journey with Critter Control!

As an equal opportunity employer, we prioritize diversity in our workforce, recognizing that innovation thrives on varied perspectives. We embrace individuals from diverse backgrounds, including ethnicity, religion, and education, without regard to race, age, gender, or sexual identity.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Construction

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