Service Technician

Subaru of Glendale; Glendale (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Paid Vacation

Paid Training

Discount on Products and Services

Job summary

Subaru of Glendale is seeking an experienced Service Technician to diagnose, repair, and maintain vehicles at our Glendale, CA dealership. You will work with customers and technicians to ensure quality workmanship and timely service.

The role requires ASE certification, 5+ years of hands-on experience, strong diagnostic skills, and a customer-focused mindset. You will use advanced diagnostic tools and follow manufacturer guidelines to deliver outstanding results.

Qualifications

• High school diploma or GED required.
• ASE certification required or pursued with commitment to obtain.
• Minimum 5+ years of Service Technician experience preferred.
• Strong diagnostic, electrical and engine repair knowledge.
• Excellent communication and customer service skills.
• Ability to operate diagnostic equipment and tools.

Responsibilities

• Perform routine maintenance and repairs on customer vehicles.
• Determine vehicle issues based on customer descriptions and inspections.
• Communicate with customers regarding repairs and maintenance needed.
• Document all work performed and parts used.
• Adhere to dealership and manufacturer service guidelines.
• Test-drive vehicles and use diagnostic tools to test components and systems.
• Diagnose, maintain, and repair vehicle automotive systems (engine, transmission, brakes, A/C, etc.).
• Provide time estimates for additional repairs.
• Communicate with Service Advisor to keep customers informed.

Skills

Attention to detail

Problem solving

Customer service

Communication

Teamwork

Learn new tech

Diagnostic skills

Education

High school diploma or GED

ASE Certification

Tools

Electronic diagnostic equipment

Diagnostic software

Vehicle scan tools

Job description

Description of the role

Subaru of Glendale is seeking an experienced Service Technician to join our team. As a Service Technician, you will be responsible for diagnosing, repairing, and maintaining vehicles to ensure customer satisfaction.

Responsibilities

• Perform routine maintenance and repairs on customer vehicles
• Determine vehicle issues based on customer descriptions and your own inspections
• Communicate with customers regarding repairs and maintenance needed
• Document all work performed and parts used
• Adhere to dealership and manufacturer service guidelines
• Perform work specified on the repair order with efficiency and in accordance with dealership policies and procedures.
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed.
• Provide an estimate of time needed for additional repairs.
• Executing repairs under warranty to manufacturer specifications.

Requirements

• Previous experience as a Service Technician
• ASE certification a plus
• Strong attention to detail and problem-solving skills
• Excellent communication and customer service skills
• 5+ years of Service Technician experience required
• ASE Certification required
• A-level qualifications, including Diagnostic, Electrical and Engine Repair
• Broad knowledge of new vehicle technologies
• Ambitious, hardworking presence in a team environment
• Excellent customer service skills
• Basic computer skills
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a dynamic environment
• Ability to collaborate effectively
• Ability to learn new technology, repair and service procedures and specifications
• Able to operate electronic diagnostic equipment
• Minimum high school diploma or GED equivalent required
• Valid driver's license and clean driving record

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Paid Vacation
• Paid Training
• Discount on Products and Services

About the Company

Subaru of Glendale is a leading dealership in Glendale, CA known for its exceptional customer service and high-quality vehicles. We value our employees and provide opportunities for professional growth and development.

At Subaru of Glendale we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Subaru of Glendale is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.