Service Technician

Street Smart Rental, LLC.; Gilbert (AZ); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Company-paid medical plan

Dental and vision plans

401(k) retirement savings plan

11 paid holidays

3 weeks of PTO

Job summary

Street Smart Rental, LLC in Gilbert, AZ seeks an Equipment Service Technician for the Arizona Shop. The role is full-time, non-exempt, with travel up to 50% and occasional overnight trips.

Requires a high school diploma, valid driver’s license, and DOT medical card eligibility; 2+ years’ experience preferred. Responsibilities include repairing equipment, loading/unloading for deliveries, keeping the shop orderly, and assisting with parts shipments.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and ability to qualify for a DOT medical card to drive a CMV.
• Minimum 2 years of experience as a service technician or in a similar role in equipment rental.
• Proficiency with diagnostic tools and ability to read manuals/schematics.

Responsibilities

• Repair and troubleshoot basic mechanical or operational issues under guidance.
• Assist in delivering equipment to job sites, including loading/unloading.
• Maintain shop and yard cleanliness and organization; proper tool storage.
• Assist with inspecting incoming shipments and processing orders for parts/equipment.
• Provide basic customer support and relay information to senior staff.

Skills

Basic mechanical aptitude

Hand tools familiarity

Organizational skills

Punctuality

Team player

Education

High school diploma or equivalent

Technical certification or associate degree preferred

Tools

Microsoft Office

Diagnostic tools

Job description

Job DetailsJob Location: Arizona - Gilbert, AZ 85233Position Type: Full TimeEducation Level: High SchoolSalary Range: $26.50 - $28.00 HourlyTravel Percentage: Up to 50% Job Category: OperationsStreet Smart continues growing at an accelerated pace due to the Street Smart Way of doing business and expanding into growing markets. We believe in treating our customers and team members as stakeholders in the business instead of a means to an end. We are seeking a motivated and growth-oriented person to join our team as an Equipment Service Technician for our Arizona Shop.

This position is a non- exempt, full-time role, and reports to the Regional Operations Manager. Overnight and out-state travel is required (expected to be up to 3-7 days per month, but up to 50% of the month may be required during busy seasons).

Key Responsibilities

• Repairing Traffic Safety Equipment: Assist in identifying and troubleshooting basic mechanical or operational issues under the guidance of senior technicians.
• Delivering Traffic Safety Equipment: Support the delivery of equipment to job sites, including loading and unloading under supervision.
• General Organization and Maintenance of Shop/Yard: Help maintain cleanliness and organization in the shop and yard, ensuring tools and equipment are properly stored.
• Shipping/Receiving Parts and Equipment: Assist with inspecting incoming shipments and processing orders for parts and equipment.
• Interacting with Customers: Provide basic customer support by addressing simple inquiries and relaying information to senior staff.

What could be a great fit for you if you possess:

• Basic mechanical aptitude and willingness to learn.
• Familiarity with hand tools.
• Strong organizational skills and attention to detail.
• Punctuality and reliability.
• Ability to follow instructions and work as part of a team.

Required Qualifications

• Education: High school diploma or equivalent.
• Licenses/Certificates: Valid driver’s license and ability to qualify for a DOT medical card to drive a Commercial Motor Vehicle.
• Technology/Equipment: Computer skills and proficiency, especially with Microsoft Office products.

Physical and Mental Demands

• Performs extensive standing, driving, walking, bending, twisting, stooping, crouching, kneeling, squatting, crawling, and climbing.
• Moves equipment weighing up to 50 pounds.
• Positions self to maintain equipment in the shop and on a roadside, including on equipment that is overhead and near the ground.
• Inspects equipment to detect maintenance issues.
• Moves safely over uneven terrain.
• Specific vision abilities required by this job include normal vision.
• Works in hot and cold environments and on concrete floors.
• All work environments will have moderate noise exposure.
• Travel conditions may involve being in an aircraft or automobile for extended periods.
• Wears personal protective equipment including, but not limited to hearing protection, eye protection, steel-toed shoes and gloves most of the day.
• Qualifies for a DOT medical card as a requirement of driving a Commercial Motor Vehicle (CMV).
• Able to read and speak English well enough to perform certain tasks such as converse with the public, understand traffic signs and signals, respond to official inquiries, make legible entries on reports and records, and communicate with inspectors and other law enforcement officials (per the Federal Motor Carrier Safety Administration’s requirements of drivers of commercial motor vehicles).

We go beyond Point A to Point B service and do the hard yards for our customers. But more importantly, we do it right for the people we work with. In addition to a 100% company paid medical and dental plan for individuals, we have worked hard to reduce premiums for couples and families.

Benefits

• Competitive starting wage with a $1.00/hour increase after 6 months.
• Career advancement opportunities as a Service Technician with the opportunity to earn more and participate in the Company Incentive Plan at Service Tech Level II.
• Health benefits, with eligibility on the 1st of the month following your date of hire:
  • 3 medical plans to choose from, including two high deductible health plans (HDHPs) and one PPO plan
  • Health Savings Accounts (when enrolled in a HDHP), with Street Smart contributing $1000-$2000 depending on your plan
• Dental and vision plans with low employee premiums.
• Health and Dependent Flexible Spending Accounts.
• 100% company paid Short Term and Long Term Disability Insurance.
• 100% company paid life insurance at 1.5x your base salary.
• 401(k) retirement savings plan, with eligibility on the 1st of the month following your 30th day of employment. Street Start matches 100% of the first 3% employees contribute and 50% of the next 2% of contributions.
• 11 paid holidays.
• 3 weeks of PTO to start (year one is pro-rated based on start date).
• Informal dress code.
• Company-provided cell phone.
• Tuition reimbursement.

Street Smart Rental, LLC is an equal employment opportunity employer. Street Smart Rental, LLC’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws. Street Smart Rental, LLC also prohibits harassment of applicants or employees based on any of these protected categories.

Qualifications

• Education:
  • High school diploma or equivalent; technical certification or associate degree in a related field is preferred.
• Required Experience:
  • Minimum of 2 years of experience as a service technician or in a similar role within the equipment rental industry.
  • Proven track record of diagnosing and repairing mechanical, electrical, and hydraulic issues in rental equipment.
  • Experience with routine maintenance and servicing of a variety of equipment types.
• Required Skills and Abilities:
  • Strong mechanical aptitude and problem-solving skills.
  • Proficiency in using diagnostic tools and equipment.
  • Ability to read and interpret technical manuals and schematics.
  • Excellent communication skills for interacting with customers and team members.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and manage multiple tasks efficiently.
  • Valid driver's license and a clean driving record.