Service Technician

Capital Business Systems, Inc.; Fort Collins (CO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Company-provided vehicle

Tools, laptop, and cell phone

Annual bonus up to $1,000

Benefits start in first full month

PTO accrual starts immediately

Job summary

Capital Business Systems is seeking a hands-on Field Service Technician to diagnose, repair, and maintain copiers, printers, and digital office equipment at client sites in Fort Collins and surrounding areas. You’ll be in a full-time, Monday–Friday role with no nights or weekends.

The position offers a company-provided vehicle, tools, laptop, and cell phone, plus ongoing training and an annual bonus. Expect competitive pay and comprehensive benefits starting in the first month.

Qualifications

• Hands-on diagnostic and repair work on copiers/printers and multifunction devices.
• Ability to manage field inventory and schedule service calls.
• Comfort with customer-facing roles and problem solving in real environments.

Responsibilities

• Diagnose and repair hardware at customer locations.
• Perform firmware upgrades and driver installations.
• Manage parts inventory in vehicle and dispatch calls.
• Set up and install equipment at client sites.
• Interact professionally with customers to ensure a great service experience.
• Refurbish equipment and perform in-shop repairs as needed.
• Plan and prioritize daily service calls.

Skills

Troubleshooting (hardware & software)

Independent field work

Professional communication

Driver's license

Physical stamina

Education

A+ or Net+ certificates a plus

Job description

Trade the Cubicle for a Company Vehicle Field Tech Opening

Field Service Technician – Office Technology | Fort Collins, CO

Capital Business Systems | Full-Time | Monday–Friday | No Nights, No Weekends

About the Role

Capital Business Systems has been keeping local businesses running efficiently across Colorado, Wyoming, Nebraska, and New Mexico since 1982. We're looking for a hands-on, tech-curious Field Service Technician to join our service team and own a territory.

This is a field-based role where you'll diagnose, repair, and maintain multifunction copiers, printers, and digital office equipment at client sites — then head home at a reasonable hour. If you like solving problems, working with your hands, and interacting with customers without being stuck behind a desk all day, this one's worth a look.

Why Capital Business Systems?

We've been locally owned and operated for 44+ years — and we treat our technicians like the backbone of the business, because they are.

• Monday–Friday, 8am–5pm — your nights and weekends stay yours
• $20–$25/hour based on experience
• Annual bonus opportunity up to $1,000
• No benefits waiting period — comprehensive benefits start within your first full month of employment
• PTO accrual starts immediately — not after 90 days
• Company-provided vehicle, tools, laptop, and cell phone — you show up, we supply the rest
• Ongoing manufacturer training — we keep your skills current as technology evolves
• A team that supports you — you're in the field, but you're never on your own

What You'll Do

• Diagnose and repair hardware issues with copiers, printers, and multifunction devices at customer locations
• Perform firmware upgrades, driver installations, and equipment modifications
• Manage a parts inventory in your company vehicle and dispatch service calls through our automated system
• Set up and install equipment and accessories at client sites
• Interact professionally with customers to deliver a great service experience
• Refurbish equipment and perform in-shop repairs as needed
• Plan and prioritize your daily service calls based on urgency and customer needs

What We're Looking For

• Someone who enjoys working with computers, electronics, and digital technology
• Vocational/technical education helpful — A+ or Net+ certificates a plus
• Strong troubleshooting skills with both hardware and software
• Comfortable working independently and managing your own schedule in the field
• Professional communicator — you'll be in customer offices daily
• Valid driver's license with a clean driving record (required)
• Ability to lift up to 75 lbs and maneuver heavy equipment with assistance

No waiting period for amazing benefits and PTO!

Our comprehensive benefits package for full-time employees (only) includes, but is not limited to:

• Competitive pay rate
• Medical, Dental, and Vision insurance
• Short-Term and Long-Term Disability
• Life Insurance
• Voluntary Aflac Benefits
• 401(k) with matching
• Paid holidays and accrued paid time off

We provide you with all the tools, training, and supplies you need to build your skill set and ensure your success!

Age Identifying Information: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

* Capital Business Systems Inc. is a drug-free workplace and an Equal Employment Opportunity Employer *

* Capital has a long-standing commitment to provide a drug and alcohol-free work environment that is safe and productive for employees, visitors, and clients. All job offers are conditional on successfully passing a drug test, MVR, and criminal background check.*

*Capital is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual experience and qualifications, without regard to a person's sexual orientation, gender identity, gender expression, religion, disability, race, creed, color, sex, age, national origin or ancestry, or any other status protected by the laws or regulations in the locations where we operate.*