Service Technician

Marinemax; Florida; On-site; USD 36,000 - 54,000; Full time

Job summary

Marinemax is seeking a Marine/Service Technician to diagnose, repair, and overhaul boats, engines, transmissions, and related systems. The role involves coordinating with service advisors and customers to understand issues and outline proactive repair strategies.

Responsibilities include performing mechanical repairs, overseeing diagnostics, handling installation of accessories, and conducting water tests. You will ensure warranty work adheres to manufacturer and company guidelines while

Qualifications

• Diagnose and repair marine engines and transmissions.
• Explain damage and required repairs to customers and advisors.
• Perform warranty repairs per guidelines.

Responsibilities

• Examine boats and discuss damage or malfunction with the service advisor or customer.
• Perform diagnostics and repair of marine engines and transmissions/drives/generators.
• Repair mechanical systems including engines, carburetors, generators, ignition systems, and electrical systems.
• Operate hydraulic jack/hoist as needed and conduct water testing.
• Advise customers/adjusters on repairs and complete work per scheduler within timeframes.
• Maintain tools and ensure warranty work meets guidelines.

Skills

Diagnostics

Mechanical repair

Customer communication

Service scheduling

Tools

Service Scheduler

Hydraulic jack

Job description

OVERVIEW: The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.

KEY TASKS:

• Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
• Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
• Perform mechanical repair work such as:
• Remove engine, transom or outdrive
• Disassemble unit and inspect parts for wear
• Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems
• Rebuild parts such as engine cylinder blocks
• Rewire ignition system, lights and instrument panel
• Replace and adjust taillights
• Install and repair accessories such as radios, heaters, mirrors, and windshield wipers
• Operate a hydraulic jack or hoist as needed.
• Advise customers and/or insurance adjusters as to necessary repairs.
• Complete repair work utilizing service scheduler and SSO’s within the established timeframe
• Ensure all warranty work is completed according to manufacture’s and MarineMax guidelines
• Safely operate MarineMax and customer vessels during diagnostic water testing operations
• Maintain MarineMax tools in good condition and according to guidelines
• Other duties as assigned

KEY RESULT AREAS:

• Internal/external customer satisfaction/FANS
• Timely and accurate completion of work
• Maintain 100% productivity.
• Maintain minimum number of comebacks