Service Technician

HOCON GAS; East Norwalk (CT); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA and FSA options

401(k) with company match

Paid holidays and paid time off

Company-paid life and AD&D insurance

Long-term disability

Employee Assistance Program (EAP)

Voluntary supplemental life, short‑/+

Job summary

Mount Perry Propane in Connecticut is seeking a propane installation technician responsible for installing tanks with strict adherence to NFPA codes and local regulations. You will document work and support delivery operations, building trust with customers in the field.

You'll complete training, operate safely outdoors in various weather, and handle up to 75 pounds. The role includes on-call responsibilities and opportunities to grow within a company committed to safety and reliability.

Qualifications

• Valid Class B CDL required.
• Ability to lift up to 75 lbs.
• Comfort working outdoors in varying weather conditions.
• Experience in propane, HVAC, or related field

Responsibilities

• Install propane tanks in accordance with NFPA and local codes (including NFPA 58 and 54).
• Perform DVIR and keep vehicle/equipment in good order.
• Submit service orders and billing documentation daily.
• Document and invoice parts used according to pricing and proposals.
• Support delivery operations by driving a delivery vehicle when needed.
• Participate in on-call coverage and occasional evenings or extended hours.

Skills

Customer-facing experience

Strong communication skills

Basic computer skills

Job description

Every tank you install directly impacts how safely and reliably families, farms, and businesses heat their homes and run their operations. In this role, you’re not just completing service calls, you’re the face of Hocon in the field, ensuring customers can count on propane systems that are installed right the first time. Your work keeps communities running, especially when reliability matters most.

What success looks like

Within your first 90 days, you’ll be independently completing tank installations that meet all NFPA and local code requirements, accurately documenting your work, and supporting delivery operations when needed. You’ll know your territory, your equipment, and your customers and your manager will trust you to handle installations safely, professionally, and without constant oversight.

What you’ll actually do in your first 30 days

• Complete safety, compliance, and systems training, including company installation standards and documentation processes
• Ride along with experienced technicians to learn EDP’s installation practices, customer expectations, and regional requirements
• Begin performing supervised tank installations and service work, receiving real-time feedback
• Learn internal systems for service orders, billing, vehicle inspections, and incident reporting

Core responsibilities

• Install propane tanks in compliance with all state and local regulations, including NFPA 58 and 54
• Maintain required CDL credentials and complete licensing or certification training as needed
• Perform daily vehicle inspections (DVIR) and keep your truck and equipment in excellent working order
• Accurately complete and submit service orders and billing documentation each day
• Document and invoice parts used according to approved pricing and sales proposals
• Support seasonal delivery operations by driving a delivery vehicle when needed
• Report incidents or safety concerns immediately to the General Manager
• Participate in on-call coverage, including occasional evenings or extended hours based on customer needs
• Safely lift, carry, and maneuver equipment up to 75 pounds in a variety of weather conditions

Requirements

• Valid Class B CDL
• Ability to perform physical job requirements, including lifting up to 75 lbs
• Comfort working outdoors in varying weather conditions
• Basic computer skills for documenting service orders and inspections
• Commitment to working safely and following propane installation regulations
• Tanker and/or Hazmat endorsements
• 2–3 years of experience in propane, HVAC, or a closely related field
• Familiarity with propane systems, NFPA codes, and industry standards
• Customer-facing experience and strong communication skills
• Prior on-call or field service experience

Hourly pay: $32-38 per hour, based on experience

• Medical, dental, and vision insurance (multiple plan options)
• HSA and FSA options
• 401(k) with company match
• Paid holidays and paid time off
• $50,000 company-paid life and AD&D insurance
• Long-term disability (company paid)
• Employee Assistance Program (EAP)
• Voluntary supplemental life, short-term disability, and AD&D

Our culture

Mount Perry Propane is built by people who take pride in doing things the right way; safely, reliably, and with respect for customers and teammates. We value practical experience, straight talk, and supporting one another in the field, especially when conditions aren’t easy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.