Service Technician

Titan Security Group; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a dynamic and innovative company in the security industry as a Security and CCTV System Installer/Technician. This role offers the chance to work with cutting-edge technology and provide essential services to clients across the Chicagoland area. You will be responsible for installing and servicing advanced security systems, fostering customer relationships, and ensuring top-notch service delivery. With a commitment to employee growth and a culture of excellence, this position provides ample opportunities for career advancement and skills enhancement. If you are ready to make a meaningful impact in a growing field, we want to hear from you!

Benefits

Paid Vacation

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

Skills-enhancing Training

Discretionary Year-end Bonus

Paid Holidays

Personal Days

Qualifications

• Experience in installing and programming Access Control systems.
• Ability to read, write, speak, and understand English.

Responsibilities

• Service and configure Enterprise Level Access Control and CCTV Systems.
• Travel to customer sites and diagnose equipment issues.

Skills

Access Control Systems

CCTV Systems

Computer Networks

Technical Support

Customer Relationship Management

Education

Associates Degree

Technical Degree

Tools

DVRs

NVRs

Intercom Systems

Telephone Entry Systems

Job description

Overview

Marksman-Titan Security Group is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025, Marksman-Titan’s customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of Commitment, Service, Integrity, Drive, and Innovation help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Titan Electronics, a division of Titan Security Group, provides electronic security system installation and service and is looking for an experienced Security and CCTV System Installer/Technician. We are in one of the fastest growing industries, operating in a highly entrepreneurial environment, and searching for talent! The Security and CCTV Service Technician position reports to the Service Manager and Operations Manager.

Responsibilities

Duties/responsibilities include but are not limited to:

• Service and configure Enterprise Level Access Control Systems, DDE Elevator Integrations, Enterprise Level IP CCTV Systems, DVRs & NVRs, Burglar Alarms, Intercom systems, Telephone Entry Systems, and associated equipment.
• Travel to customer sites in company provided vehicle throughout the Chicagoland Area, Southern Wisconsin, and Northwest Indiana.
• Diagnose and repair equipment and configurations.
• Interface with customer personnel developing relationships and demonstrating systems; providing training as needed.
• Use technical manuals and interface with the manufacturer’s technical support to troubleshoot problems.
• Other duties as assigned.

Qualifications

Education and/or Experience: Associates Degree or Technical Degree. Experienced in installing and programming Access Control systems.

Certificates, Licenses, Registrations: Ability to obtain a valid PERC.

Language Skills: Must have ability to read, write, speak, and understand English.

Other Qualifications: Required skills include knowledge of computer networks, switches, IP addresses, routers, and modems. Ability to pass pre-employment drug screen and criminal background check.

Physical Demands: Must be able to work in outdoor environments and be comfortable working on step ladders, extension ladders and power lifts. Ability to routinely lift, push, or pull packages of up to 60lbs.

Wages & Benefits: $30.00-50.00/hr (depending on experience) plus discretionary year-end bonus, paid vacation and personal days, medical insurance, dental insurance, vision insurance, life and AD&D insurance, paid holidays, and 401(k) match. Skills-enhancing training and opportunities for career growth and promotion.

APPLY NOW or email your resume to [e-mail]

EOE/M/F/D/V