Service Technician

Titan Security Group; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a rapidly growing company that values commitment and integrity! As a Security and CCTV System Installer/Technician, you will work in a dynamic environment, providing essential security solutions to clients across the Chicagoland area. Your role will involve servicing and configuring advanced security systems, building relationships with customers, and ensuring their needs are met. With a focus on career growth and skills enhancement, this position offers a competitive wage and a supportive culture that encourages excellence. If you're ready to make a meaningful impact in the security industry, this opportunity is for you!

Benefits

Paid vacation

Personal days

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Paid holidays

401(k) match

Skills-enhancing training

Career growth opportunities

Qualifications

• Associates or Technical Degree required with experience in Access Control systems.
• Must be able to pass drug screen and background check.

Responsibilities

• Service and configure Enterprise Level Access Control and CCTV Systems.
• Travel to customer sites and interface with personnel for training.

Skills

Installation of Access Control Systems

Troubleshooting and Repair

Customer Relationship Management

Knowledge of Computer Networks

Physical Stamina

Education

Associates Degree or Technical Degree

Tools

IP CCTV Systems

DVRs & NVRs

Burglar Alarms

Intercom Systems

Telephone Entry Systems

Job description

Overview

Marksman-Titan Security Group is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025, Marksman-Titan’s customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of Commitment, Service, Integrity, Drive, and Innovation help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Titan Electronics, a division of Titan Security Group, provides electronic security system installation and service and is looking for an experienced Security and CCTV System Installer/Technician. We are in one of the fastest growing industries, operating in a highly entrepreneurial environment, and searching for talent! The Security and CCTV Service Technician position reports to the Service Manager and Operations Manager.

Responsibilities

Duties/responsibilities include but are not limited to:

• Service and configure Enterprise Level Access Control Systems, DDE Elevator Integrations, Enterprise Level IP CCTV Systems, DVR’s & NVR’s, Burglar Alarms, Intercom systems, Telephone Entry Systems, and associated.
• Travel to customer sites in company provided vehicle throughout Chicagoland Area, Southern Wisconsin, and Northwest Indiana.
• Diagnose and repair equipment and configurations.
• Interface with customer personnel developing relationships and demonstrating systems; providing training as needed.
• Use technical manuals and interface with the manufacturer’s technical support to troubleshoot problems.
• Other duties as assigned.

Qualifications

Education and/or Experience: Associates Degree or Technical Degree. Experienced in installing and programming Access Control systems.

Certificates, Licenses, Registrations: Ability to obtain a valid PERC.

Language Skills: Must have ability to read, write, speak, and understand English.

Other Qualifications: Required skills include knowledge of computer networks, switches, IP addresses, routers, and modems. Ability to pass pre-employment drug screen and criminal background check.

Physical Demands: Must be able to work in outdoor environments and be comfortable working on step ladders, extension ladders and power lifts. Ability to routinely lift, push, or pull packages of up to 60lbs.

Wages & Benefits: $30.00-50.00/hr (depending on experience) plus discretionary year-end bonus, paid vacation and personal days, medical insurance, dental insurance, vision insurance, life and AD&D insurance, paid holidays, and 401(k) match. Skills-enhancing training and opportunities for career growth and promotion.

APPLY NOW or email your resume to [e-mail]

EOE/M/F/D/V

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