Service Technician

Priority-Toyota-Chesapeake; Chesapeake (VA); On-site; USD 37,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Vehicle Purchase Discounts

Lithia Learning Center

Job summary

Priority Toyota Chesapeake is seeking a Service Technician to perform automotive repairs and service per store and factory standards. You will diagnose issues, road-test vehicles, and ensure timely, high-quality workmanship for customers.

Ideal candidates will maintain ASE and manufacturer certifications, keep an organized workspace, and collaborate with Service staff to deliver excellent service experiences. This full-time role is on-site at the Chesapeake dealership.

Qualifications

• Diagnose cause of malfunction and perform repairs per standards.
• Follow safety requirements and complete work on repair orders.
• Maintain tools and workspace, and complete required training.
• Acquire manufacturer and ASE certifications as scheduled.

Responsibilities

• Perform work as outlined on repair orders with efficiency and accuracy.
• Diagnose cause of malfunction.
• Complete all work according to safety requirements.
• Road-test vehicles to ensure quality of repair work.
• Record time spent on repairs using time clocking procedures.
• Document work on repair orders and test results.
• Maintain inventory of common mechanical tools and return special tools to proper place.
• Use shop supplies economically and keep workspace clean daily.
• Ensure vehicles are returned clean to customers.
• Complete required training and pursue manufacturer/ASE certifications.
• Participate in training and review technical bulletins as assigned.
• Communicate with dealership personnel to satisfy customer needs.
• Report safety or integrity concerns to management.

Skills

Diagnostics

Repair skills

Safety compliance

Team communication

Education

High School diploma or equivalent

ASE certifications

Tools

Screwdrivers

Wrenches

Socket wrenches

Pliers

Hammers

Chisels

Punches

Job description

Dealership: L0588 Priority Toyota Chesapeake Priority Toyota Chesapeake The Service Technician is responsible for performing automotive repairs and service in accordance with store and factory standards. This individual utilizes their skills to diagnose and resolve the different sources of automotive problems swiftly and accurately. The Service Technician works with all Service personnel and management to ensure the satisfaction of our customers. The Service Technician reports to the Service Manager.

Responsibilities

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
• Diagnose cause of malfunction.
• Complete all work according to the applicable safety requirements.
• Road-test vehicles to ensure quality of repair work.
• Accurately record time spent on repairs utilizing company time clocking procedures.
• Document work performed on repair order and document test procedures/results.
• Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as "special tools".
• Return special tools to proper place.
• Use shop supplies and materials in a practical and economical manner.
• Maintain an organized and clean workspace, completing a stall cleaning every day.
• Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced.
• Complete all required training.
• Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.
• Participate in and utilize technical training as assigned by management.
• Review the technical bulletins and other publications as assigned by management.
• Constructively communicate with other dealership personnel as required to satisfy customer needs.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.

Total Rewards Pay

Total Rewards Pay: Flat Rate Hour Based on Experience and Performance Senior Master Tech: $45 - $49 per flat rate hour A Tech: $40 - $44 per flat rate hour B Tech: $32 - $36 per flat rate hour C Tech: $27 - $31 per flat rate hour Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

Benefits

We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!