Service Technician

MedStar Health; Cary (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a global leader as a Service Technician, responsible for maintaining ABB's Quality Control System. This role blends technical expertise with customer interaction, ensuring optimal system performance and resolving inquiries. Ideal for those with a passion for problem-solving and electrical systems.

Qualifications

• 2+ years of experience in electrical/electronics or process control.
• Familiarity with electrical drawings and troubleshooting.
• Basic knowledge of papermaking and DCS programming is a plus.

Responsibilities

• Maintain and troubleshoot ABB QCS hardware and software.
• Support emergency service requests on a 24/7 rotation basis.
• Document maintenance activities and contribute to new installations.

Skills

Electrical safety

Problem-solving

Customer service

Education

Associate degree in related field

High school diploma/GED

Tools

Electrical test equipment

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

IAPI Service Midwest Region Operations M

Join ABB as aService Technicianand play a critical role in maintaining and troubleshooting ABB's Quality Control System (QCS) at client sites. You'll be responsible for performing preventive and corrective maintenance on our proprietary hardware and software, assisting with upgrades and installations, and ensuring optimal system performance. This role is a blend of technical expertise, problem-solving, and customer interaction.

Key Responsibilities:

• Maintain and troubleshoot ABB QCS hardware and software, including sensors, electrical/mechanical components, and control software.
• Serve as a trusted contact for customer inquiries, helping resolve service issues and strengthening client relationships.
• Support emergency service requests on a 24/7 rotation basis.
• Document maintenance activities and contribute to new installations and upgrades.
• Adhere to safety and HSE policies in all operations.

Qualifications:

• Associate degree in a related field with 2+ years of experience in electrical/electronics or process control; or HS diploma/GED with 4+ years of relevant experience.
• Skilled in using electrical test equipment (voltmeters, multi-meters).
• Mechanical/electrical aptitude and understanding of electrical safety.
• Familiarity with electrical drawings and troubleshooting up to 240 VAC/870 VDC systems.
• Basic knowledge of papermaking and DCS programming is a plus.
• Valid US work authorization; no visa sponsorship provided.

More about us:

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

MyBenefitsABB.com

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
Write the next chapter of your ABB story.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #RunsWhatRunstheWorld

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.