Service Technician

Greenway Equipment, Inc.; Bryant (AR); On-site; USD 40,000 - 60,000; Full time

Job summary

Greenway Equipment, Inc. is seeking a dedicated Service Technician for their location in Bryant, AR. In this full-time role, you will perform diagnostics and service repairs on agricultural equipment, emphasizing a commitment to exceptional customer experience. The ideal candidate should have a strong mechanical understanding and the ability to diagnose technical issues effectively.

Join a team that values growth and educational opportunities while maintaining safety and a positive work environment.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience using special tools and following Technical Manual procedures.
• Ability to diagnose technical issues.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment.
• Participate in training programs required to develop and advance skills.
• Mentor Service Technician Apprentices and junior Service Technicians.

Skills

Mechanical understanding

Electrical systems experience

Hydraulic systems experience

Diagnostic abilities

Positive customer service attitude

Education

High School Diploma or GED

Tools

Service Advisor

Job description

Service Technician page is loaded## Service Technicianlocations: Bryant, ARtime type: Full timeposted on: Posted Todayjob requisition id: JR568Join the Greenway team and join a work environment that encourages growth, offers educational opportunities and competitive benefits. We are a team of hardworking individuals who have a common goal of serving exceptional customer experience while creating an enjoyable work environment.The Service Technician will independently perform basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.**Job Description****Overview**The Service Technician will independently perform basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.**Responsibilities*** Performs diagnostics and repairs on John Deere equipment.* Performs repairs in the field as required.* Develop a thorough understanding of all technology offerings.* Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.* Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.* Follows all safety rules and regulations in performing work assignments.* Prepares all reports and forms required in conjunction with work assignments.* Will maintain current product knowledge of John Deere and competitive products.* Maintains condition of vehicles, inventory, tools and equipment.* Mentors Service Technician Apprentices and junior Service Technicians.**Qualifications*** Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.* Experience using special tools and following Technical Manual procedures.* Ability to diagnose technical issues.* Experience with basic computer functions such as Service Advisor or equivalent computer based diagnostic tools.* Positive attitude and a desire to deliver an exceptional customer experience* Excellent skills in operating vehicles and equipment used for diagnostic purposes.* Positive attitude and a desire to deliver an exceptional customer experience.* High School Diploma, GED, or equivalent experience.* Ability to work extended hours and weekends.Help us continue to meet our two Guiding Principles of Building a Sustainable Business while providing an Exceptional Customer Experience.*It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.*