Service Technician

AmeriServe: Commercial Kitchen and HVAC/R Solutions; Birmingham (AL); On-site; USD 40,000 - 70,000; Full time

Job summary

Join AmeriServe as a Service Technician and make a meaningful impact in commercial kitchen repairs. This role requires expertise in diagnosing and maintaining kitchen appliances, alongside a commitment to excellent customer service. With competitive salary and benefits, you will help ensure smooth operations in restaurants and hotels across the Southeast.

Benefits

Health, dental, and vision insurance

Retirement plan with company match

Paid time off and holidays

Ongoing training and professional development opportunities

Company vehicle and tools provided

Qualifications

• Minimum 2-5 years of experience in commercial kitchen equipment repair.
• Excellent customer service skills and ability to manage workflow effectively.
• Valid driver’s license and clean driving record required.

Responsibilities

• Diagnosing and repairing a wide range of commercial kitchen appliances.
• Maintaining customer relationships and ensuring timely service.
• Performing tests and troubleshooting equipment errors.

Skills

Troubleshooting

Mechanical aptitude

Communication

Problem-solving

Education

High school diploma or GED required; bachelor's degree or certification preferred

Job description

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Join the Ameriserve Team as a Service Technician – Where Every Day is a New Challenge!

Are you ready to roll up your sleeves and make a real impact in the world of commercial kitchen repair? At Ameriserve, we’re seeking a skilled and motivated Service Technician to join our growing team. If you’re passionate about troubleshooting, solving complex problems, and keeping kitchen equipment running smoothly for top-tier restaurants, hotels, and more, we want to hear from you!

The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.

Company Overview:

We are an excellent-oriented company that proudly serves Georgia, the Carolina's, and Florida area with over 30 years of combined experience. Our family owned and operated business provides exceptional qualify in the commercial/industrial HVAC, Refrigeration, Commercial Kitchen Equipment repairs, installation, and maintenance.

Benefits:

• Competitive salary and performance-based bonuses
• Salary range per hour based on technical knowledge and years of experience
• Health, dental, and vision insurance
• Retirement plan with company match
• Paid time off and holidays
• Company vehicle and tools provided
• Ongoing training and professional development opportunities
  
  
  

Job Overview:

We are seeking a skilled and motivated Service Technician to join our team. The ideal candidate will have extensive experience in repairing and maintaining commercial kitchen equipment, excellent troubleshooting skills, and a strong commitment to providing exceptional customer service. This role involves diagnosing, repairing, and servicing a variety of commercial kitchen appliances and systems to ensure optimal functionality and compliance with industry standards.

Responsibilities:

• Equipment Repair and Maintenance: Diagnose, repair, and maintain a wide range of commercial kitchen equipment, including ovens, walk in coolers/freezers, dish machines, fryers, mixers, tilt skillets, and HVAC systems
• Support the client: Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free
• Customer Service: Maintain relationships with customers and follow company guidelines
• Troubleshooting: Identify and troubleshoot mechanical, electrical, and gas related issues with commercial kitchen equipment
  
  
  

Requirements:

• High school diploma or GED required; bachelor's degree or certification preferred
• Experience a minimum of 2-5 years in repairing and maintaining commercial kitchen equipment
• Ability to build strong relationships with the customer and display excellent communication skills
• Ability to manage your workflow in a timely and consistent manager
• Ability to lift to 55 pounds
• Problem-solving skills and mechanical aptitude
• Preferred relevant certifications such as EPA 608, CFESA (Commercial Food Equipment Service Associate) in gas, electrical, steam, refrigeration, or electrical
• Must have a valid driver's license with a clean driving record as outlined with our company policy
• Must be able to pass a satisfactory background and drug screening
• Computer skills including Microsoft office
• Knowledgeable about all safety requirements
  
  
  

Physical Requirements:

• Ability to lift and carry up to 50 to 75 pounds; frequently lift and or move up to 100 pounds with assistance and heavy lift equipment
• Comfortable working in various environments, including confined spaces and heights
• Ability to stand, walk, and bend for extended periods and climb up and down ladders
• Extensive daily travel to work site locations
• Exposure to electrical, steam, and high heat units that require extreme caution and safety equipment
  
  
  

Ameriserve is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Facilities Services

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