Medical Equipment Delivery Driver

Northwest-Respiratory-Service; Billings (MT); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Employer Paid Life Insurance

Medical, Dental, and Vision Insurance

Matched 401k Eligibility on Day One of

FSA Account (Medical and/or Dependent)

Pet Insurance

Short Term and Long Term Disability

Vacation, sick, and paid holidays

Flexible start times

Local routes. Be home every night

Overtime and on-call premium pay

Job summary

Northwest Respiratory Services seeks a Medical Equipment Delivery Driver to join our team. You will educate patients on their equipment, troubleshoot issues, and ensure safe use with regular face-to-face interactions.

Responsibilities include transporting, delivering, and setting up oxygen tanks and related products to homes and facilities, while providing top-tier customer service and adhering to safety procedures. Local routes and overtime opportunities available.

Qualifications

• Face-to-face customer service experience preferred.
• Ability to follow safety procedures for transporting medical equipment.
• Strong communication and problem-solving skills.

Responsibilities

• Safely transport, deliver, and set up DME equipment to patients' homes and facilities.
• Provide empathetic customer service and education on equipment use.
• Adhere to safety guidelines for oxygen and medical devices.
• Manage delivery routes to meet service goals and on-call requirements.

Skills

Customer service

Delivery driving

Safety procedures

Education

High school diploma or equivalent

Job description

Northwest Respiratory Services seeks a Medical Equipment Delivery Driver to join our team. This person is the face of the company for our customers, providing empathetic and highly accurate communication in support of their health and quality of life. You will educate patients on the use of their equipment, troubleshoot issues, check-in with patients to ensure proper and safe use of their equipment, and build trust with our customers through regular face-to-face interactions.Essential Duties and Responsibilities:Safley transport, deliver, and set up a variety of DME equipment, including oxygen tanks, and related products to patients' homes and healthcare facilities such as Skilled Nursing Facilities and Assisted Livings.Provide top of the line, friendly customer service to all our patients, and facility partners.Adhere to all safety procedures for transporting and handling oxygen and medical equipment.Effectively manage your delivery route and schedule to meet service goals and ensure timely delivery of equipment and oxygen.Assist with customer equipment problems and complaints in a timely and professional manner.Provide clear and concise instructions to patients and caregivers on the proper use and care of their equipment, as well as provide basic set up guidance and placement of said equipment.What is in it For You:$19-$22 per hourEmployer Paid Life InsuranceMedical, Dental, and Vision InsuranceMatched 401k Eligibility on Day One of EmploymentFSA Account (Medical and/or Dependent)Pet InsuranceShort Term and Long Term DisabilityAccident, Hospital Indemnity, and Critical Illness InsuranceVacation, sick, and paid holidaysFlexible start timesLocal routes. Be home every nightOpportunity for overtime and on-call work with premium payOur Top Candidate Will Have:Current state issued driver’s license.High school diploma or equivalent.Acceptable criminal background check and motor vehicle record checkPass a mandated drug test, a physical capability test, and PhysicalAbility to lift, pull, push and carry heavy (Up to 165lbs.) equipment daily.Ability to participate in the paid on-call rotation to provide after-hours service to customers as needed (Weekday evening and Weekends)Strong interpersonal skills and customer service skillsA desire to work with the public and help others obtain a better quality of lifeDedication to our mission that includes caring for our customers with the highest standard of compassion, integrity, and carePrior experience in healthcare, customer service, or delivery is a plus!We look forward to seeing your application and the opportunity to speak with you further!Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.Northwest Respiratory Services is an EO Employer – M/F/Vets/Disabled