Service Technician

SECURITY BUILDING CONTROLS; Ashland (VA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Paid holidays

Paid vacation

Training costs covered

Opportunity for advancement

Job summary

SECURITY BUILDING CONTROLS is looking for reliable Service Technicians to install and service commercial electronic security systems in Virginia. We welcome both entry-level candidates, who will receive on-the-job training, and experienced technicians.

The role involves significant travel, often requiring long drives. Candidates must demonstrate mechanical skills and excellent customer service, with opportunities for career advancement.

Qualifications

• Valid driver's license with a good driving record.
• Ability to travel throughout Virginia, including driving up to eight hours.
• Strong mechanical aptitude and willingness to learn.

Responsibilities

• Install, service, and troubleshoot commercial alarm and access control systems.
• Perform inspections on fire and burglar alarm systems.
• Provide professional and courteous customer service.

Skills

Mechanical aptitude

Customer service

Troubleshooting

Communication

Education

Virginia DCJS certification

Tools

Hand tools

Power tools

Multimeter

Voltmeter

Job description

Benefits

• Paid time off
• 401(k) matching
• Paid holidays after 90 days of employment
• Up to 5% company match the 401(k) retirement plan
• One week of paid vacation after the first year of employment
• Company-provided industry-specific tools
• Company vehicles provided during working hours (vehicles remain at the office and are not taken home)
• Company-paid approved training and certification costs upon successful completion
• Opportunities for advancement and career growth

Position Overview

We are seeking dependable, customer-focused Service Technicians to join our team installing, servicing, and inspecting commercial electronic security systems throughout Virginia. We are hiring both entry-level candidates with no industry experience and experienced technicians.

For entry-level applicants, we provide on-the-job training for individuals with strong mechanical aptitude, a positive attitude, and a willingness to learn.

Our technicians travel throughout Virginia to service commercial customers. Regular travel, including drives of several hours, is part of the job and may occasionally result in extended workdays. We make every effort to accommodate personal commitments when advance notice is provided.

This is an excellent opportunity for someone looking to build a long-term career in the electronic security industry.

Key Responsibilities

• Install, service, and troubleshoot commercial burglar alarm, fire alarm, CCTV, and access control systems.
• Install and service door hardware, electronic locking systems, and provide locksmith-related services.
• Perform annual fire alarm and burglar alarm inspections.
• Diagnose system issues and complete repairs efficiently.
• Complete service documentation accurately and in a timely manner.
• Provide professional and courteous customer service while representing the company.
• Maintain company vehicles, tools, and inventory in a clean and organized condition.
• Report to the office by 9:00 AM each workday to receive assignments and company vehicle.
• Follow all company safety policies and industry standards.
• Participate in emergency service calls as needed.

Minimum Qualifications

• Valid driver's license with a good driving record.
• Ability to travel throughout Virginia, including driving up to eight hours in a workday when required.
• Strong mechanical aptitude and willingness to learn.
• Familiarity with basic hand and power tools (drill, wire cutters, multimeter/voltmeter, etc.).
• Strong troubleshooting and problem-solving skills.
• Ability to work independently as well as part of a team.
• Strong customer service and communication skills.
• Active Virginia DCJS Electronic Security certification or willingness to obtain certification within 90 days of hire (including fingerprinting and criminal background check).
• Willingness to submit to pre-employment and random drug testing.
• Ability to safely climb ladders and operate aerial lifts.
• Ability to lift and carry up to 50 pounds.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to work in ceilings, crawl spaces, attics, mechanical rooms, and other confined spaces when necessary.
• Willingness to responsibly use a company-issued credit card for authorized business expenses.

Preferred Qualifications

• Previous experience installing or servicing commercial fire alarm, burglar alarm, CCTV, or access control systems.
• Experience performing commercial locksmith or door hardware work.
• Virginia Journeyman or Master Electrician license.
• NICET certification.
• Experience reading wiring diagrams, blueprints, and construction drawings.
• Experience with commercial low-voltage wiring and troubleshooting.

Additional Information

This position requires employees to report to the office each workday by 9:00 AM to receive assignments and company vehicles.

Successful candidates must pass the required background checks necessary to obtain and maintain Virginia DCJS certification.

We are committed to developing employees who demonstrate a strong work ethic, reliability, professionalism, and a willingness to learn. Whether you are starting a new career or bringing years of industry experience, we encourage you to apply.