Service Technician

Greenway Equipment, Inc.; Arkansas; On-site; USD 42,000 - 64,000; Full time

Job summary

Greenway Equipment, Inc. in Grady, AR is seeking a Service Technician to diagnose and repair John Deere and related outdoor power equipment. You will perform in-field diagnostics, repairs, and maintenance while documenting work orders and keeping safety standards.

The role offers opportunities for training, mentorship of apprentices, and a team-focused environment that values exceptional customer service and continuous learning.

Qualifications

• Basic understanding of mechanical, electrical and hydraulic systems in agricultural equipment.
• Experience with service tools and following Technical Manual procedures.
• Ability to diagnose technical issues.
• Proficiency with Service Advisor or similar diagnostic software.
• High School Diploma or GED.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Maintains current product knowledge of John Deere and competitive products.
• Mentors apprentices and junior service technicians.
• Documents diagnostics and repairs thoroughly in repair orders.

Skills

Diagnostics

Repairs

Electrical systems

Hydraulics

Education

High School Diploma or GED

Tools

Service Advisor

Job description

Service Technician# Greenway Equipment Careers## Service TechnicianApply: Grady, AR: Full time: Posted 3 Days Ago: JR785Join the Greenway team and join a work environment that encourages growth, offers educational opportunities and competitive benefits. We are a team of hardworking individuals who have a common goal of serving exceptional customer experience while creating an enjoyable work environment.The Service Technician will independently perform basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.**Job Description****Overview** The Service Technician will independently perform basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.**Responsibilities*** Performs diagnostics and repairs on John Deere equipment.* Performs repairs in the field as required.* Develop a thorough understanding of all technology offerings.* Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.* Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.* Follows all safety rules and regulations in performing work assignments.* Prepares all reports and forms required in conjunction with work assignments.* Will maintain current product knowledge of John Deere and competitive products.* Maintains condition of vehicles, inventory, tools and equipment.* Mentors Service Technician Apprentices and junior Service Technicians.**Qualifications*** Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.* Experience using special tools and following Technical Manual procedures.* Ability to diagnose technical issues.* Experience with basic computer functions such as Service Advisor or equivalent computer based diagnostic tools.* Positive attitude and a desire to deliver an exceptional customer experience* Excellent skills in operating vehicles and equipment used for diagnostic purposes.* Positive attitude and a desire to deliver an exceptional customer experience.* High School Diploma, GED, or equivalent experience.* Ability to work extended hours and weekends.Help us continue to meet our two Guiding Principles of Building a Sustainable Business while providing an Exceptional Customer Experience.*It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.*