Service Technician

Greenway Equipment, Inc.; Searcy (AR); On-site; USD 42,000 - 64,000; Full time

Job summary

Greenway Equipment, Inc. in Searcy, AR is seeking a Service Technician to diagnose, repair, and maintain John Deere equipment. You will perform diagnostics, field repairs, and contribute to customer satisfaction while documenting work orders.

The role requires mechanical, electrical, and hydraulic knowledge, the ability to diagnose issues, operate diagnostic tools, and mentor apprentices. A high school diploma or GED is required, with weekend hours possible.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems.
• Experience with tools and following Technical Manual procedures.
• Ability to diagnose technical issues and use diagnostic software.
• High School Diploma or GED.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Repairs in the field as required.
• Develops thorough understanding of all technology offerings and documents repairs.
• Mentors Service Technician Apprentices and junior Service Technicians.

Skills

Diagnostics

Repair skills

Field service

Electrical systems

Hydraulic systems

Communication

Education

High School Diploma or GED

Tools

Service Advisor

Diagnostic tools

Job description

Service Technician# Greenway Equipment Careers## Service TechnicianApply: Searcy, AR: Full time: Posted 3 Days Ago: JR768Join the Greenway team and join a work environment that encourages growth, offers educational opportunities and competitive benefits. We are a team of hardworking individuals who have a common goal of serving exceptional customer experience while creating an enjoyable work environment.The Service Technician will independently perform basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.**Job Description****Overview** The Service Technician will independently perform basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.**Responsibilities*** Performs diagnostics and repairs on John Deere equipment.* Performs repairs in the field as required.* Develop a thorough understanding of all technology offerings.* Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.* Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.* Follows all safety rules and regulations in performing work assignments.* Prepares all reports and forms required in conjunction with work assignments.* Will maintain current product knowledge of John Deere and competitive products.* Maintains condition of vehicles, inventory, tools and equipment.* Mentors Service Technician Apprentices and junior Service Technicians.**Qualifications*** Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.* Experience using special tools and following Technical Manual procedures.* Ability to diagnose technical issues.* Experience with basic computer functions such as Service Advisor or equivalent computer based diagnostic tools.* Positive attitude and a desire to deliver an exceptional customer experience* Excellent skills in operating vehicles and equipment used for diagnostic purposes.* Positive attitude and a desire to deliver an exceptional customer experience.* High School Diploma, GED, or equivalent experience.* Ability to work extended hours and weekends.Help us continue to meet our two Guiding Principles of Building a Sustainable Business while providing an Exceptional Customer Experience.*It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.*### About GreenwayFor more than 30 years, we have been the trusted equipment dealer of customers from all over Arkansas and Southeast MO. We are recognized by our customers as an innovative and trusted partner who is focused on improving organizational efficiencies through worry free solutions. We provide an energized environment for our employees in which they have pride in their employment, opportunities for career development, and a focus on family. We continue to reinvest in the communities in which we operate. our mission to support your operation, no matter what the need.