Service Technician

Greenway Equipment, Inc.; Missouri; Presencial; USD 48 000 - 72 000; Tempo integral

Resumo da oferta

Greenway Equipment, Inc. in Missouri seeks a Service Technician to diagnose, service, and repair customer- and dealer-owned agricultural and outdoor power equipment, focusing on John Deere gear.

You will perform field repairs, document diagnostics and repairs, stay current on technology offerings, participate in training, mentor apprentices, and uphold safety standards while delivering exceptional customer experiences.

Qualificações

• Basic understanding of mechanical, electrical, and hydraulic systems.
• Ability to diagnose technical issues.
• Experience with Service Advisor or equivalent diagnostic tools.
• Positive attitude and commitment to customer experience.
• Willingness to work extended hours and weekends.
• Experience with John Deere equipment is a plus.

Responsabilidades

• Performs diagnostics and repairs on John Deere equipment.
• Repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follows all safety rules and regulations in performing work assignments.
• Prepares all reports and forms required in conjunction with work assignments.
• Maintains current product knowledge of John Deere and competitive products.
• Mentors Service Technician Apprentices and junior Service Technicians.

Conhecimentos

Mechanical systems

Electrical systems

Hydraulic systems

Diagnostics

Core tech aptitude

Vehicle operation

Formação académica

High School Diploma

Ferramentas

Service Advisor

Technical Manuals

Descrição da oferta de emprego

Join the Greenway team and join a work environment that encourages growth, offers educational opportunities and competitive benefits. We are a team of hardworking individuals who have a common goal of serving exceptional customer experience while creating an enjoyable work environment.The Service Technician will independently perform basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.**Job Description****Overview** The Service Technician will independently perform basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.**Responsibilities*** Performs diagnostics and repairs on John Deere equipment.* Performs repairs in the field as required.* Develop a thorough understanding of all technology offerings.* Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.* Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.* Follows all safety rules and regulations in performing work assignments.* Prepares all reports and forms required in conjunction with work assignments.* Will maintain current product knowledge of John Deere and competitive products.* Maintains condition of vehicles, inventory, tools and equipment.* Mentors Service Technician Apprentices and junior Service Technicians.**Qualifications*** Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.* Experience using special tools and following Technical Manual procedures.* Ability to diagnose technical issues.* Experience with basic computer functions such as Service Advisor or equivalent computer based diagnostic tools.* Positive attitude and a desire to deliver an exceptional customer experience* Excellent skills in operating vehicles and equipment used for diagnostic purposes.* Positive attitude and a desire to deliver an exceptional customer experience.* High School Diploma, GED, or equivalent experience.* Ability to work extended hours and weekends.Help us continue to meet our two Guiding Principles of Building a Sustainable Business while providing an Exceptional Customer Experience.*It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.*