Field Service Technician

Power Technique North America LLC; Anaheim (CA); On-site; USD 65,728 - 82,160; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) matching

Paid time off

Job summary

Power Technique North America LLC is seeking a Service Technician to support aftermarket growth by delivering high-quality maintenance, repair and overhaul of portable air compressors, dewatering pumps, and generators. You will report to the Service Center Manager and work on-site in Anaheim, CA.

Responsibilities include diagnosing and repairing engines, compressors, pumps and generators, performing preventive maintenance, training other technicians, and upholding safety standards.

Qualifications

• High school diploma required.
• Minimum 3 years of experience performing service on major brand equipment and engines, including electronic engine diagnosis and troubleshooting.

Responsibilities

• Troubleshoot, diagnose, and repair mechanical and electronic diesel engines and related equipment.
• Diagnose malfunctioning compressors, pumps, and generators and perform repairs.
• Provide preventive maintenance and repairs on Atlas Copco and multi-brand products.
• Maintain safety procedures and use of PPE.

Skills

Self-starting

Communication skills

Troubleshooting

Written communication

Interpersonal skills

Customer service

Independent decision-making

Creative problem solving

Motivated

Professional demeanor

Education

High School Diploma

Tools

Excel

Electronic parts systems

Job description

Your role

As a Service Technician, your mission is to facilitate growth of Power Technique's Aftermarket through a strong commitment to the delivery of high-quality maintenance, repair and overhaul of portable air compressors, dewatering pumps, and generators providing our customers with a one stop solution for all of their service needs.

You will report to the Service Center Manager.

Responsibilities include:

• Troubleshoot, diagnose, and provide high quality repairs on all makes of mechanical and electronic diesel engines.
• Diagnose malfunctioning compressors, pumps, and generators, to determine possible causes of failures, and perform repairs.
• Support all Atlas Copco and multi-brand products by performing routine preventive maintenance and repairs.
• Provide high level of customer service, by communicating with the customers through effective communication, interpersonal skills, and professionalism.
• Train and assist other service technicians to increase overall workshop engine competency.
• Promote and practice proper safety procedures and the correct use of personal protective equipment at all times.
• Provide basic tools for job along with normal maintenance of tools and equipment.
• Some overtime work is required.
• Perform other duties as assigned.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

This position requires a high school diploma and aminimum of 3 years of experience performing service on major brand equipment and engines, and including electronic engine diagnosis and troubleshooting experience.

Desired skills and qualifications:

• Must be a self-starter with good communication skills.
• Must be able to perform all technical test and procedures and provide written summary of all tasks executed.
• Able to independently troubleshoot, diagnose, order parts and repair engines and equipment.
• Able to initiate and maintain interpersonal relationships with internal and external customers.
• Able to work in adverse conditions, including extremes in temperature.
• Able to represent the Company in a professional manner.
• Demonstrates independent decision-making skills.
• Must be creative in developing innovative and beneficial methods of completing repairs, even when limited resources are available.
• Must be highly self-motivated, with the ability to think ahead, work with minimal supervision and take pride in maintaining the highest standards of quality.
• Demonstrates a high level of customer service focus.
• Demonstrates basic intelligence, mechanical aptitude, good character, and the ability to communicate both written and orally with internal and external customers. Including email etiquette, email communication, proficiency in Excell and electronic based parts systems.

In return, we offer

We offer competitive wages and a world-class benefits package including medical, dental, and vision insurance, company-paid life, short and long-term disability insurance, generous paid time off, and 401(k) matching and automatic company contribution.

This position offers an hourly pay range of $31.60-$39.50, with starting pay based on factors such as experience, education, certifications, specialized skills, and job-related qualifications.

Power Technique North America LLC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: [e-mail] or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.

We are fully committed to being a part of the solution for a better tomorrow. That's why we have set science-based targets to reduce greenhouse gas emissions to lead the transition to a low-carbon society.

Learn more at www.atlascopcogroup.com

Job location

This role requires you to work on-site in Anaheim CA, United States (US). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Occasional travel to customer sites or offsite training may be required.

Contact information

Talent Acquisition Team: Madelen Atanassov