Service Technician

Boulder Connect; Alexandria (VA); On-site; USD 45,000 - 75,000; Full time

Job summary

Boulder Connect is seeking a Service Technician (Field-based) to support our Agriculture Technical & Maintenance team by installing, maintaining, and repairing animal health and agricultural equipment at customer sites. You will ensure reliable performance and minimal downtime through proactive service.

Responsibilities include on-site preventive maintenance, diagnostics of mechanical, electrical, and basic software issues, accurate documenting of activities, training customers on equipment

Qualifications

• Strong mechanical and electrical troubleshooting ability.
• Basic software issue diagnosis and support.
• Preventive maintenance experience.
• Clear communication and customer-focused service skills.
• Accurate documentation and attention to detail.

Responsibilities

• Perform preventive maintenance and repair mechanical, electrical, and basic software issues.
• Diagnose equipment problems and restore full functionality.
• Install and service equipment on-site at customer locations.
• Document service activities accurately.
• Collaborate with customers and internal teams to address needs effectively.
• Provide training to customers on proper equipment use and care.
• Maintain standards aligned with integrity, collaboration, and continuous improvement.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Software issue diagnosis

Preventive maintenance

Communication skills

Documentation accuracy

Job description

Service Technician (Field-based)

Support an Agriculture Technical & Maintenance team by installing, maintaining, and repairing animal health and agricultural equipment at customer locations to ensure reliable performance and minimal downtime.

Key Responsibilities

• Perform preventive maintenance and repair mechanical, electrical, and basic software issues.
• Diagnose equipment problems and restore full functionality.
• Install and service equipment on-site at customer locations.
• Document service activities accurately.
• Collaborate with customers and internal teams to address needs effectively.
• Provide training to customers on proper equipment use and care.
• Maintain standards aligned with integrity, collaboration, and continuous improvement.

Required Skills & Qualifications

• Strong mechanical and electrical troubleshooting ability.
• Basic software issue diagnosis and support.
• Preventive maintenance experience.
• Clear communication and customer-focused service skills.
• Accurate documentation and attention to detail.