Service Technician

Tharp Consulting; Alexandria (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Tharp Consulting Service Technician (Field-Based) installs, maintains, and repairs animal health and agricultural equipment at customer locations to ensure reliable performance and minimal downtime.

You will diagnose mechanical, electrical, and basic software issues, perform preventive maintenance, document service activities, and train customers on proper equipment use, while upholding professional integrity and teamwork.

Qualifications

• Strong technical troubleshooting across mechanical and electrical systems.
• Experience with basic software diagnostics.
• Excellent field service delivery and customer communication.
• Detail-oriented with preventive maintenance and service documentation.

Responsibilities

• Diagnose mechanical, electrical, and basic software issues on equipment.
• Perform preventive maintenance and complete repairs as needed.
• Document service activities accurately.
• Collaborate with customers and internal teams to troubleshoot and improve service outcomes.
• Provide training to customers on proper equipment use.
• Maintain professional conduct aligned with integrity, collaboration, and continuous improvement.

Skills

Technical troubleshooting

Software diagnostics

Customer communication

Preventive maintenance

Documentation

Job description

Service Technician (Field-Based)

Support an Agriculture Technical & Maintenance team by installing, maintaining, and repairing animal health and agricultural equipment at customer locations to ensure reliable performance and minimal downtime.

Key Responsibilities

• Diagnose mechanical, electrical, and basic software issues on agricultural and animal health equipment
• Perform preventive maintenance and complete repairs as needed
• Document service activities accurately
• Work with customers and internal teams to support troubleshooting and service outcomes
• Provide training to customers on proper equipment use
• Maintain strong professional conduct aligned with integrity, collaboration, and continuous improvement

Required Skills

• Technical troubleshooting skills across mechanical and electrical systems
• Competence with basic software-related diagnostics
• Ability to deliver high-quality field service and communicate effectively with customers
• Attention to detail for preventive maintenance and service documentation