Service Tech I - PHC

externallincarecareers; Berthoud (CO); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee discounts

Employee referral program

Job summary

The Service Tech I (driver) position at externallincarecareers involves delivering pharmaceuticals, supplies, HME, and oxygen to patients' homes, with careful route planning and documented paperwork. You will also educate patients and caregivers on equipment safety and operation, and support warehouse tasks as needed.

Responsibilities include organizing routes, scheduling deliveries with patients, crosschecking orders, and ensuring all required documentation is completed daily.

Qualifications

• High school diploma or GED preferred.
• Must have a valid driver's license with a good driving record.
• Working knowledge of the delivery service area and route planning.
• Previous delivery and/or warehouse experience preferred.
• Familiar with safe handling and transport of compressed medical gas.
• Strong organizational and time management skills.
• Flexible hours with on-call responsibilities.
• Excellent verbal communication skills.

Responsibilities

• Compiles ordered pharmaceuticals, supplies, HME, and oxygen for home delivery.
• Delivers items accurately and timely to patients' homes.
• Completes home safety education related to ordered equipment.
• Sets up equipment and demonstrates safe operation of HME.
• Assists with warehouse duties: stocking, inventory, receiving, shipping.
• Picks and compiles orders with supervisor crosscheck before leaving Center.
• Obtains paperwork and patient education materials for delivery.
• Organizes delivery routes to maximize efficiency and timeliness.
• Calls patients to schedule deliveries and informs if timing changes.
• Obtains return demonstration to ensure patient knowledge.
• Returns documentation and route sheet at end of day.
• Picks up discontinued equipment for dirty area and maintains vehicle.
• Maintains vehicle per Fleet Management Safety Program.
• Assists with facility maintenance and general duties.

Skills

Delivery experience

Route planning

Customer communication

Time management

Education

High school diploma or GED

Tools

Word processing

Mobile devices

Job description

Offering $15.16 to $23 per hour

The Service Tech I (driver) compiles ordered pharmaceuticals, supplies, HME, and oxygen, making accurate and timely deliveries of all items to patients' homes.

• May complete appropriate home safety evaluation and patient/caregiver education related to ordered equipment and supplies
• Performs equipment setup, orientation, and demonstration of the safe operation and use of HME
• Assists in general warehouse duties such as but not limited to stocking, rotating inventory, receiving, shipping, and processing equipment and supplies
• Accurately picks and/or compiles ordered supplies, medications, and equipment and obtains supervisor's crosscheck before leaving the Center
• Obtains all related documentation, patient education materials, and other required paperwork for the delivery prior to leaving the Center
• Organizes delivery routes to maximize cost-effective and timely deliveries to meet the therapy and patient schedules
• Calls patients/caregivers to schedule deliveries prior to leaving the Center
• Informs patients/caregivers if the agreed upon timeframe cannot be met
• Obtain return demonstration from the patient/caregiver to ensure adequate and safe knowledge of the ordered equipment
• Returns all required documentation for each delivery at the end of each day with a completed route sheet
• Picks up discontinued equipment and places in the "dirty area" of the vehicle after bagging and tagging the equipment dirty
• Maintains delivery vehicle in accordance to the Fleet Management Safety Program and company policies and procedures
• Assists with warehouse duties such as maintaining inventories, shipping, receiving, placing orders, cleaning equipment, and facility maintenance

#DD

Education/Experience:

• High school diploma or GED equivalency preferred
• Must have a valid driver's license with a good driving record
• Must have a working knowledge of the delivery service area and route planning
• Previous delivery and/or warehouse experience preferred
• Familiar with safe handling and transport of compressed medical gas
• Must possess strong organizational and time management skills
• Must be available to work flexible hours and rotate on-call responsibilities
• Must have excellent verbal communication skills
• Should have knowledge of Word Processing Software and ability to use mobile devices such as a smart phone

Physical Demands:

The employee must occasionally lift and/or move up to 75 pounds.

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.