Service Tech Coordinator

Keysight Technologies

Roseville (CA)

On-site

USD 53,430 - 89,050

Full time

14 days+

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Benefits offered by this job

Medical, dental and vision

401(k) Plan

Flexible Time Off, Paid Holidays

Tuition Reimbursement

Job summary

A leading technology firm in Roseville, California seeks a Calibration & Repair Service Technician to perform calibrations and repairs on RF Spectrum Analyzers. The ideal candidate will have 2+ years of experience with electronic test equipment and strong organizational skills. The role requires effective communication and adherence to high workmanship standards. Competitive salary range from $53,430 to $89,050 is offered, along with comprehensive benefits.

Qualifications

Some education or specialized training required.
Preferred experience with calibration and repair of electronic test equipment.
Demonstrated electronic and mechanical competence.

Responsibilities

Perform calibrations and limited repairs on RF Spectrum Analyzers.
Solve technical problems and communicate with customers.
Adhere to established production processes and goals.

Skills

Experience with Test Measurement and Diagnostic Equipment (TMDE)

2+ years in calibration and repair of electronic test equipment

Strong organizational skills

Effective communication with customers

Education

Specialized training/certification or military experience

Tools

RF Spectrum Analyzers

Job description

Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world‑class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award‑winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry‑first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

We are looking to add a Calibration & Repair Service Technician to our team! The person in this position will be primarily responsible for calibration and limited repair of RF Spectrum Analyzers.

Perform calibrations, adjustments, and limited repairs on RF Spectrum Analyzers and other RF devices ranging up to 110 GHz.
Solve technical problems of limited scope and complexity. Escalate more difficult repairs to experienced technicians.
Work with clearly defined objectives on customer service assignments that may be repetitive in nature.
Working within your area of expertise, you will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers.
Provide consistent, solid contribution to team and service center delivery goals.
Adheres to established production processes and is responsible for achieving established team production goals.
Provides internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills.
Exercises good discretion in the use of time and other Keysight resources. Maximizes the use of existing assets, multi‑tasks effectively, and ensures Keysight resources are used properly. Understanding and compliance with ESD protocol and connector care.
Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re‑repair.

Qualifications

This position requires some education, specialized training/certification, or applicable Military experience.

Experience working with Test Measurement and Diagnostic Equipment (TMDE) is preferred.
2+ years of related experience in the calibration and repair of electronic test equipment is preferred.
Demonstrates electronic and mechanical competence.
Exercises good discretion in the use of time and other Keysight resources. Maximizes the use of existing assets, multi‑tasks effectively, and ensures Keysight resources are used properly (i.e. connector care, ESD, ETE).
Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re‑repair.
Communicates effectively with internal and external customers. May initiate customer interaction as appropriate. Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence.
Possesses excellent organizational skills.
Exhibits the ability to build and maintain professional relationships with wide range of people.
Adheres to the highest standards of business ethics.

Pay Range

USD $53,430.00 - USD $89,050.00 per year.

Note: For other locations, pay ranges will vary by region.

This role is eligible for Keysight Results Bonus Program.

Benefits