Service Tech / Advisor - Part Time

Trek Bikes; Bonita, Northern (CA, KY); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

Flexible company culture

Health care options (PPO & HDHP)

Flexible Spending Accounts (FSA)

401(k) with match and ESOP

Tuition reimbursement up to $15,000

Employee discounts on all products

Retail discounts

Job summary

Trek Bikes in Bonita, CA is seeking a Part Time Service Technician/Advisor to troubleshoot and service bikes on the spot and install customer-selected accessories. You will be the face of the service team when the manager is away and help build lasting relationships with our customers.

We value hospitality, strong communication, and a proactive attitude to learn new servicing techniques and technologies, delivering top-notch bike care on a flexible schedule.

Qualifications

• Demonstrated customer service chops and hospitality
• Strong communication and listening abilities
• Willingness to learn bike servicing methods and new technologies

Responsibilities

• Troubleshoot repairs and service bikes on the spot and install accessories chosen by customers
• Be the face of the service department when the Service Manager is unavailable
• Build relationships with customers and ensure gear runs flawlessly

Skills

Customer service

Hospitality

Communication skills

Attention to detail

Willingness to learn

Team player

Job description

## Service Tech / Advisor - Part TimeApply: Bonita, California: Part time: Posted Today: Trek115789## A bit about usTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!## Job LocationTrek Store South Bay**Summary**## Job DescriptionAs a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers.We’re looking for a teammate with stellar customer service chops and a willingness to learn. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.**What you’ll bring to the team*** Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task* Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days* Top-notch communication skills* Impressive attention to detail and a love for tinkering ‘til you figure it out* Eagerness to learn the ins and outs of servicing bicycles* A desire to continually learn proper service methods and new technologies**Compensation Range**Hourly Rate $18.00 - $22.00**Trek Benefits**• Flexible and fun company culture • Competitive health care -- PPO & HDHP medical plan options • Flexible Spending Accounts (FSA) • 401(k) with match and Employee Stock Ownership Plans (ESOP) • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discountWe are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.