Service Tech/Advisor

Trek Bicycle Corporation; Tuscaloosa (AL); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Flexible company culture

Competitive health care

401(k) with match

Tuition Reimbursement

Employee discounts

Job summary

A bicycle retail company is seeking a Service Technician/Advisor in Tuscaloosa, AL. This part-time role involves bike servicing, troubleshooting repairs, and providing exemplary customer service. Ideal candidates will possess strong communication skills and a passion for learning about bicycle maintenance. The position offers flexibility and a supportive company culture with several benefits.

Qualifications

• Positive and team-focused mentality.
• Warm, approachable manner and great listening skills.
• Impressive attention to detail.

Responsibilities

• Troubleshoot repairs and service bikes on the spot.
• Install accessories for customers.
• Support the Service Manager.

Skills

Customer service skills

Communication skills

Attention to detail

Problem solving

Job description

Service Tech/Advisor page is loaded## Service Tech/Advisorlocations: Tuscaloosa, Alabamatime type: Part timeposted on: Posted Todayjob requisition id: Trek113173## Job LocationTrek Store Tuscaloosa**Summary**## Job DescriptionAs a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers.We’re looking for a teammate with stellar customer service chops and a willingness to learn. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.**What you’ll bring to the team*** Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task* Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days* Top-notch communication skills* Impressive attention to detail and a love for tinkering ‘til you figure it out* Eagerness to learn the ins and outs of servicing bicycles* A desire to continually learn proper service methods and new technologies**Trek Benefits**• Flexible and fun company culture • Competitive health care -- PPO & HDHP medical plan options • Flexible Spending Accounts (FSA) • 401(k) with match and Employee Stock Ownership Plans (ESOP) • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discountWe are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.We are an E-Verify employer.For more information, please click on the following links: E-Verify Participation Poster: E-Verify Right to Work Poster: |Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. Trek was named to Learn more of why Trek is one of the top