Service Tech

Easton Select Group; Wallingford (CT); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

9 paid holidays

Paid vacation and sick time

Employer-matched 401(k)

Employer-paid life insurance

Medical, dental, and vision insurance plans

Job summary

A leading construction service provider is seeking a Seasonal Full-Time Service Technician to support their growing service department. This hands-on role will involve diagnosing and repairing swimming pool systems while providing exceptional customer service. Candidates must possess a high school diploma, strong mechanical aptitude, and effective problem-solving skills. The season typically starts in early April and continues through November, with various responsibilities including pool openings, equipment repairs, and maintaining service equipment.

Qualifications

• Ability to lift 50–75 lbs.
• Valid driver’s license with a clean driving record.
• Ability to work outdoors in varying weather conditions.

Responsibilities

• Perform pool openings and closings in accordance with company procedures.
• Diagnose and repair pool equipment including pumps, filters, and heaters.
• Conduct onsite evaluations and recommend service solutions.
• Maintain service vehicle inventory, tools, and equipment.

Skills

Mechanically inclined

Customer service skills

Problem-solving skills

Strong communication skills

Education

High school diploma or equivalent

Job description

Service Technician (Seasonal – Full Time)

Easton Select Group

About Easton Select Group

Easton Select Group is a leader in the construction, installation, and service of in-ground swimming pools. With a 50-year legacy rooted in a second-generation family business, we operate a growing portfolio of trusted brands delivering high-quality pool products, maintenance, repair, and construction services to homeowners nationwide. We are committed to operational excellence, exceptional customer experience, and continued growth in the backyard leisure industry.

Position Summary

The Service Technician plays a critical role within our Service Department, supporting over 3,000+ annual service calls. This in-field role is responsible for diagnosing, repairing, maintaining, and servicing residential swimming pool systems and related equipment.

Service calls include pool openings and closings, pump and heater repairs, plumbing repairs, leak detection, equipment upgrades, and general troubleshooting. This position requires strong mechanical aptitude, problem-solving skills, and a customer-first mindset.

This is a full-time seasonal position, typically beginning in early April and running through November each year.

Key Responsibilities

• Perform pool openings and closings in accordance with company procedures
• Diagnose and repair pool equipment including pumps, filters, heaters, automation systems, salt systems, and plumbing components
• Identify and repair leaks and plumbing issues
• Conduct onsite evaluations and recommend service solutions
• Test and adjust pool water chemistry as needed
• Complete equipment replacements and system upgrades
• Accurately document service work and communicate findings to customers
• Maintain service vehicle inventory, tools, and equipment
• Follow all company safety protocols and operational standards
• Work collaboratively with team members while operating independently in the field

Qualifications

Minimum Requirements

• High school diploma or equivalent
• Mechanically inclined (required)
• Valid driver’s license with clean driving record
• Ability to lift 50–75 lbs
• Ability to work outdoors in varying weather conditions
• Strong customer service and communication skills
• Proven troubleshooting and problem-solving ability
• Self-motivated with a positive attitude

Preferred Qualifications

• Experience servicing in-ground swimming pools
• Knowledge of pool hydraulics and water chemistry
• Experience with pool automation and variable speed systems
• Industry certifications (CPO or equivalent)

What We Offer

• 9 paid holidays
• Paid vacation and sick time
• Employer-matched 401(k)
• Employer-paid life insurance
• Optional supplemental life insurance
• Medical, dental, and vision insurance plans

Equal Opportunity Employer Statement

We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse, equitable, and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.