Service Team Member

Chick-fil-A; Norristown (Montgomery County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed on Sundays

Scholarships up to $2,500 per year

Learning from experienced leaders

Career growth and resume building

Discounted meals during shift

Job summary

Chick-fil-A in the United States is seeking Team Members to provide an exceptional dining experience and signature Chick-fil-A service. The role emphasizes a cheerful demeanor, strong guest interaction, and a commitment to the restaurant's vision and values.

Team Members enjoy flexible scheduling, opportunities for growth, and scholarships, with a supportive operator and restaurant leaders guiding development and career progression.

Qualifications

• Customer service oriented with a friendly demeanor.
• Cheerful and positive attitude; enjoys helping others.
• Able to multi-task in a fast-paced environment.
• Strong interpersonal and communication skills.
• Reliable and punctual with a strong work ethic.
• Able to work both independently and as part of a team.

Responsibilities

• Smile and greet guests consistently.
• Create and maintain eye contact with guests.
• Speak enthusiastically and engage with guests.
• Make emotional connections and reflect Chick-fil-A values.
• Follow restaurant policies and dress code at all times.
• Work on your feet for several hours and multitask as needed.

Skills

Customer service

Positive attitude

Teamwork

Multitasking

Reliability

Effective communication

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Competitive pay
• Fun team environment
• Discounted meals during shift
• $2,500 college scholarships (must apply and be approved annually; 75% of applicant employees are approved)
• Ability to build your career and resume

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 25-50 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Chick-fil-A is one of the largest American fast food restaurant chains and the largest specializing in chicken sandwiches. The company is headquartered in College Park, Georgia. Chick-fil-A operates more than 3000 restaurants, primarily in the United States.