Service Team Member

Thunderdome Restaurant Group; Cincinnati (OH); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Paid time off after 1 year

Participation in a shared tip pool

Food provided every shift

401K eligibility after 1 year

Opportunity for professional growth

Job summary

Thunderdome Restaurant Group is seeking service team members for City Bird Beechmont in Cincinnati, OH. The role demands maintaining high guest satisfaction while fulfilling various responsibilities in a fast-paced environment.

Candidates must demonstrate effective communication, teamwork, and a commitment to safety and cleanliness. This position offers full-time employees eligible medical, dental, and vision insurance, participation in a shared tip pool, and opportunities for career growth.

Qualifications

• Ability to follow written and oral instructions and procedures.
• Manual dexterity and auditory/visual skills.

Responsibilities

• Knowledgeable about our food and beverage offerings.
• Maintains a safe and clean environment for guests and team.
• Handles guests' requests and complaints professionally.

Job description

Job Details

Job Location: City Bird Beechmont - Cincinnati, OH 45255

Salary Range: $15.00 - $18.00 Hourly

Overview

Service team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. The role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

Responsibilities

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Maintains a safe and clean environment for guests and team
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment
• Frequently works on the line with food and beverage preparation while interacting with guests

Benefits

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• Paid time off eligibility after completing 1 year of service for full time team members
• Participation in a shared tip pool
• Food provided every shift
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally