Service System Engineer (Mechanical/Optical)

KLA; Ann Arbor (MI); Sur place; USD 97 000 - 142 000; Plein temps

Avantages offerts par ce poste

Medical benefits

401(k) with company match

Employee stock purchase program

Tuition reimbursement

Paid time off

Résumé du poste

KLA invites a Service Systems Engineer to advance serviceability and profitability by leveraging predictive analytics and AI across optics, electronics, and motion systems. You will collaborate with Tech Support, NPI, and engineering to translate data insights into hardware and software improvements.

Ideal candidates have advanced degrees and relevant project experience, with a strong focus on AI, ML, and Python development within a high-tech service environment in Ann Arbor, USA.

Qualifications

• Doctorate degree with related experience or equivalent.
• Master's degree with 3 years' related work experience.
• Bachelor's degree with 5 years' related work experience.

Responsabilités

• Influence tool designs to improve serviceability and cost-of-service.
• Create prototype hardware and conduct on/off-system testing.
• Analyze data and provide actionable recommendations.
• Leverage AI tools to analyze data and develop software features.
• Design tools to help field engineers become more efficient.
• Work with machine learning and Python development.

Connaissances

Data analytics

AI/ML

Python

Formation

Doctorate (Academic) Degree

Master’s Level Degree

Bachelor’s Level Degree

Outils

Python

Description du poste

Group/Division

The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support.

Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

PRIMARY RESPONSIBILITY

A Service Systems Engineer is responsible for driving design changes, sometimes fundamental ones, to optimize tool serviceability, cost-of-service, as well as service revenue and profitability through predictive data analytics and AI related initiatives. This requires a strong knowledge of overall system as well as technology specific risk areas for optics, electronics, high precision motion stages and servo systems. You will work closely with Tech Support, New Product Integration, and Division Engineering and with field data to fully understand how our tools are operating across multiple product divisions to identify, create, and drive hardware and software predictive design requirements and features into tool designs.

In this role you will typically perform most of these functions:

• Influence designers and designs to include features that will optimize KLA service business: predictability, AI, calibrations and diagnostics, cost of service, reliability, design tolerances, IP protection.
• Create prototype hardware, conduct testing both on and off system.
• Analyze data and provide recommendations.
• Leverage AI development tools to analyze large volumes of data, develop models, create software features.
• Design tools for helping TSE’s, PE’s, CSE’s become more efficient.
• Working in machine learning and python development.

Preferred Degrees

• Doctorate (Academic) Degree and 0 years related work experience;
• Master’s Level Degree and related work experience of 3 years;
• Bachelor’s Level Degree and related work experience of 5 years.

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Total Rewards Base Pay Range: $97,000.00 - $142,267.00 Annually

Primary Location: USA-MI-Ann Arbor-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

Equal Opportunity Statement

KLA is proud to be an Equal Opportunity Employer.

We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us at [e-mail] or at [phone] to request accommodation.

For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.