Service Support Specialist — Equipment Care & Shop Ops

Titan Machinery, Inc; Dickinson (ND); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health and dental coverage

HSA up to $1200 per year

8 paid holidays

401(k) with company match on first day

Pregnancy-related leave

Vision insurance

Short-term disability

Uniforms 100% paid

Performance-based incentives

Volunteer hours

Job summary

Titan Machinery in Dickinson, ND is hiring a Service Support professional to assist our service team with daily tasks, equipment care, and facility upkeep. The role emphasizes proactive teamwork, attention to detail, and timely communication to keep operations moving smoothly.

Join a growing organization that values safety, thorough workmanship, and a comprehensive benefits package, including health coverage, retirement benefits, and paid time off.

Qualifications

• Respond quickly, accurately, and professionally to customer and peer requests.
• Maintain high attention to detail and take initiative while working independently.
• Communicate proactively to support the service team and store operations.

Responsibilities

• Department Support: Assist service technicians in daily tasks to ensure smooth operations and quick turnaround times.
• Equipment Care: Wash and detail equipment to meet high standards before delivery to customers.
• Facility Maintenance: Perform cleaning, basic maintenance, and organization of the service department area.

Skills

Customer service

Attention to detail

Independent worker

Proactive communicator

Job description

Titan Machinery in Dickinson, ND is hiring a Service Support professional to assist our service team with daily tasks, equipment care, and facility upkeep. The role emphasizes proactive teamwork, attention to detail, and timely communication to keep operations moving smoothly.

Join a growing organization that values safety, thorough workmanship, and a comprehensive benefits package, including health coverage, retirement benefits, and paid time off.