Service Support: Equipment Care & Shop Assistance

Titan Machinery, Inc.; Cedar Rapids (IA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Health coverage

HSA contributions

Paid holidays

PTO and volunteer hours

401(k) with company match

Pregnancy-related leave

Vision insurance

Life insurance

Short-term disability

Uniforms provided

Job summary

Titan Machinery, Inc. in Cedar Rapids, IA seeks a Service Support professional to assist the service team with daily tasks, upkeep of equipment, and various operational duties around the store.

You will support technicians, help with wash and detailing, and help maintain a clean, well-organized facility in a fast-paced environment while upholding professional standards. The role offers a comprehensive benefits package including health and dental coverage, HSA contributions, 401(k) with company

Qualifications

• Respond quickly, accurately, and professionally to demands and requests from customers and employees.
• High attention to detail, initiative, and ability to work independently.

Responsibilities

• Department Support: Assist service technicians to enable smooth operations and quick turnaround times for equipment servicing
• Equipment Care: Wash and detail equipment to maintain a pristine presentation meeting Titan standards
• Facility Maintenance: Perform cleaning, maintenance, and organization tasks around the service department

Skills

Customer service responsiveness

Attention to detail and initiative

Job description

Titan Machinery, Inc. in Cedar Rapids, IA seeks a Service Support professional to assist the service team with daily tasks, upkeep of equipment, and various operational duties around the store.

You will support technicians, help with wash and detailing, and help maintain a clean, well-organized facility in a fast-paced environment while upholding professional standards. The role offers a comprehensive benefits package including health and dental coverage, HSA contributions, 401(k) with company