Service Support Specialist: Equipment Care & Shop Ops

Titan Machinery; Dickinson (ND); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and dental coverage

HSA up to 1200

Paid holidays

PTO

401(k) with company match

Paid pregnancy leave

Vision insurance

Life insurance

Short-term disability

Uniforms provided

Safety equipment reimbursement

Volunteer hours

Bonuses

Job summary

Titan Machinery in Dickinson, ND is seeking a Service Support professional who helps our service team maintain equipment, keep the shop clean, and assist with daily operations. This role requires proactive, detail-oriented individuals who can work with accuracy in a fast-paced environment.

You will support technicians, care for equipment, and help with facility tasks while benefiting from a robust benefits package and opportunities for growth within a respected industry leader.

Qualifications

• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees.
• Keen attention to detail, high level of initiative, and the ability to work independently.

Responsibilities

• Assist our service technicians in daily tasks, facilitating smooth operations for equipment servicing.
• Wash and detail equipment to maintain a pristine presentation before it reaches customers.
• Perform duties around the facility and equipment lot, including basic cleaning and organization.

Skills

Customer service

Attention to detail

Independent worker

Communication skills

Job description

Titan Machinery in Dickinson, ND is seeking a Service Support professional who helps our service team maintain equipment, keep the shop clean, and assist with daily operations. This role requires proactive, detail-oriented individuals who can work with accuracy in a fast-paced environment.

You will support technicians, care for equipment, and help with facility tasks while benefiting from a robust benefits package and opportunities for growth within a respected industry leader.