Service Support

Titan Machinery, Inc.; Cedar Rapids (IA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Health coverage

HSA contributions

Paid holidays

PTO and volunteer hours

401(k) with company match

Pregnancy-related leave

Vision insurance

Life insurance

Short-term disability

Uniforms provided

Job summary

Titan Machinery, Inc. in Cedar Rapids, IA seeks a Service Support professional to assist the service team with daily tasks, upkeep of equipment, and various operational duties around the store.

You will support technicians, help with wash and detailing, and help maintain a clean, well-organized facility in a fast-paced environment while upholding professional standards. The role offers a comprehensive benefits package including health and dental coverage, HSA contributions, 401(k) with company

Qualifications

• Respond quickly, accurately, and professionally to demands and requests from customers and employees.
• High attention to detail, initiative, and ability to work independently.

Responsibilities

• Department Support: Assist service technicians to enable smooth operations and quick turnaround times for equipment servicing
• Equipment Care: Wash and detail equipment to maintain a pristine presentation meeting Titan standards
• Facility Maintenance: Perform cleaning, maintenance, and organization tasks around the service department

Skills

Customer service responsiveness

Attention to detail and initiative

Job description

life insurance, vision insurance, paid holidays, 401(k)

Aug 27, 2026

Service Support

ID: 2026-10925. Location: Cedar Rapids, IA. Category: Dealership-Equipment Repair. Position Type: Full-Time. Wage Range: $16.75 - $28.25/hr.

Join the Titan Machinery team as a Service Support professional who is proactive, detail-oriented, and ready to assist our service team. This role is vital in maintaining equipment, ensuring cleanliness, and supporting various operational tasks around the store.

Responsibilities

• Department Support: Assist our skilled service technicians in their daily tasks, facilitating smooth operations and quick turnaround times for equipment servicing
• Equipment Care: Wash and detail equipment to maintain a pristine presentation and ensure it meets our high standards before it reaches our customers
• Facility Maintenance: Perform various duties around the facility and equipment lot, including basic cleaning, maintenance, and organization of the service department

If you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mechanical work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond.

Qualifications

Required:

• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
• Keen attention to detail, high level of initiative, and the ability to work independently

Benefits

Titan Machinery provides a generous total compensation package including the following benefits :

• Comprehensive Health and Dental Coverage
• HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
• 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
• 401(k) with company matching on your FIRST DAY of employment
• 100% Paid Pregnancy-Related Leave and Parental Bonding
• Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!
• Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
• Safety Equipment Reimbursement
• Uniforms - 100% Paid by Titan - including laundering!
• Performance-based incentives
• #TeamTitan

Learn more about our benefits here: https://www.titanmachinery.com/titan-c are ers/c are ers/benefits

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Aff…? Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.

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