Service Support Agent — Path to Service Advisor

Bobby Rahal Automotive Group; Sporting Hill (PA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Six holidays after 90 days

Health insurance

401(k) with company match

On-the-job training

Advancement opportunities

Referral bonuses

Holiday parties

Work-life balance

Job summary

Bobby Rahal Honda is seeking a Service Assistant in Mechanicsburg, PA. Schedule is Monday–Friday, 5am–2pm, with an hourly pay of $17.50. This role supports the busy service team, manages night drop vehicles, and assists with keys, repair orders, and appointment scheduling.

Ideal candidates bring exceptional customer service, strong phone and computer skills, and reliability to work independently. Automotive dealership experience is preferred.

Qualifications

• Exceptional customer service skills required.
• Strong phone and computer skills expected.
• Ability to work independently and stay organized.
• Comfort with extended desk work and scheduling tasks.
• Valid driver's license with clean driving record.
• Automotive/dealership experience preferred.

Responsibilities

• Handle night drop process, organize keys and repair orders, and distribute them to Service Advisors.
• Assist with keeping vehicles through the alignment checker as time allows.
• Support busy service operations by reviewing and billing repair orders and answering phones to schedule services.

Skills

Exceptional customer service

Strong phone skills

Computer skills

Independent work

Desk work endurance

Valid driver's license

Automotive dealership experience

Job description

Bobby Rahal Honda is seeking a Service Assistant in Mechanicsburg, PA. Schedule is Monday–Friday, 5am–2pm, with an hourly pay of $17.50. This role supports the busy service team, manages night drop vehicles, and assists with keys, repair orders, and appointment scheduling.

Ideal candidates bring exceptional customer service, strong phone and computer skills, and reliability to work independently. Automotive dealership experience is preferred.