Service & Support Administration Manager

Cuyahoga County Board of Developmental Disabilitie; Parma (OH); On-site; USD 85,000 - 112,000; Full time

Benefits offered by this job

Paid time off

Remote work options

Healthcare benefits

Dental, vision, and life insurance

Pension plan

Job summary

The Cuyahoga County Board of Developmental Disabilities is seeking a manager to plan, organize and oversee Service and Support Administration (SSA) activities. The role includes coaching Staff Administrators and Supervisors, ensuring compliance with DoDD regulations, and guiding financial processes for HCBS Waiver services and local funding.

Excellent leadership and supervisory experience are required, with a focus on collaboration with the SSA Management team and community partners to improve

Qualifications

• Bachelor’s Degree in psychology, social work, special education or related field; Master’s Degree preferred.
• Five years of successful experience with programs for DD persons and their families.
• Minimum of two years of related supervisory experience.
• Eligibility for State Department of DD certification required for the position within statute timelines.
• Valid state of Ohio driver's license and continued maintenance of excellent driving record.

Responsibilities

• Plan, organize and manage SSA services for individuals needing SSA.
• Provide coaching and direction to Support Administrators and Supervisors to improve outcomes.
• Hire, train, supervise and evaluate SSA staff; implement performance standards.
• Organize information sharing and training for staff, providers and families.
• Oversee expenditures for HCBS Waiver services and locally funded activities.
• Problem-solve day-to-day operations and crisis situations with health and safety in mind.
• Collaborate with SSA Management to implement changes in response to state/federal expectations.
• Lead project management for agency initiatives and work-groups.
• Develop community linkage to housing and living supports.

Skills

Supervisory experience

SSA program experience

Leadership abilities

Communication

Education

Bachelor’s Degree

Master’s Degree preferred

Job description

The Cuyahoga County Board of Developmental Disabilities is seeking a manager to plan, organize and oversee Service and Support Administration (SSA) activities. The role includes coaching Staff Administrators and Supervisors, ensuring compliance with DoDD regulations, and guiding financial processes for HCBS Waiver services and local funding.

Excellent leadership and supervisory experience are required, with a focus on collaboration with the SSA Management team and community partners to improve