Service Supervisor, Assistive Care State Programs

bayada home health care; Green Valley (AZ); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Vacation and sick leave

Medical, dental, and vision insurance

Employer-paid life insurance

401(k) with company match

Direct deposit

Tuition reimbursement

Employee assistance program

Advancement opportunities

Job summary

BAYADA Home Health Care seeks a full-time Service Supervisor for its Green Valley, AZ office. This role focuses on supervising non-medical staff, supporting clients and families, and working with the office team to ensure quality, safety and service delivery. The ideal candidate will travel to client homes and community locations as needed.

The position emphasizes BAYADA values, professional growth, and strong teamwork with an emphasis on compassionate care and reliability.

Qualifications

• Exemplifies BAYADA Way: compassion, excellence, reliability.
• Strong interpersonal and communication skills.
• Ability to take on increased responsibility with positive results.
• College degree or health care experience preferred.

Responsibilities

• Demonstrate BAYADA values and provide excellent client service.
• Conduct supervisory visits of non-medical staff in homes and community.
• Build trusting relationships with clients, staff, and families.
• Collaborate with the interdisciplinary management team.
• Ensure staff complete required competencies and documentation.
• Visit clients, gather feedback, and support care plan execution.

Skills

Interpersonal skills

Communication skills

Adaptability

Travel to client homes

Education

College degree or related health care experience

Tools

Basic PC skills

Job description

Service Supervisor, Assistive Care State Programs

Location: Green Valley, AZ
Job Type: Full-Time, Hourly

Are you ready to love what you do?!

BAYADA Home Health Care is seeking a full-time Service Supervisor for our Home Care office in Green Valley, AZ. This is a meaningful opportunity for a compassionate, dependable professional who wants to support clients and families while helping field staff and office teams deliver exceptional care.

Position Summary

The Service Supervisor serves as a non-clinical field supervisor, where applicable, client advocate, and community resource. This role works closely with the interdisciplinary office team to promote client and employee satisfaction, uphold quality and safety standards, and help address social determinant issues that affect client health and well-being.

The ideal candidate exemplifies The BAYADA Way through compassion, excellence, and reliability and is motivated to grow within an organization committed to care and service.

Minimum Qualifications

• Exemplifies the characteristics of The BAYADA Way: compassion, excellence, and reliability.
• Demonstrates strong interpersonal and communication skills.
• Proven ability to take on increased responsibility with positive results.
• Desire to grow beyond the current role.
• College degree or prior health care, home care, and/or social service experience preferred.
• Basic PC skills required.
• Ability to travel to client homes and community locations as needed.
• Successful completion of required background checks and employment screenings.

Primary Responsibilities

• Demonstrate and communicate the core values of BAYADA and The BAYADA Way.
• Conduct supervisory visits of non-medical staff in clients’ homes and in the community, as applicable.
• Build positive, supportive, and trusting relationships with clients, field staff, families, and colleagues.
• Collaborate effectively with the interdisciplinary management team.
• Ensure field staff have completed required competencies and documentation before providing services.
• Visit clients in their homes to:
  • Obtain feedback and support client and employee satisfaction.
  • Ensure the care plan is carried out as written.
  • Identify and assist with unmet social needs.
  • Promote safe, quality service delivery.
• Report service deviations or care plan requests to the Clinical Manager and/or Client Services Manager.
• Document pertinent interactions with clients, families, physicians, case managers, and other care providers to support coordination and continuity of service.
• Support caregiver engagement, communication, recognition, and retention.
• Develop community relationships and participate in outreach activities.
• Maintain current knowledge of and follow BAYADA policies, procedures, and applicable regulations.
• Participate in office meetings, training, and other activities required to support client and employee success.

Benefits and Highlights

• Full-time, hourly position.
• Weekly pay.
• Paid holidays.
• Vacation and sick leave.
• Medical, dental, and vision insurance.
• Employer-paid life insurance.
• 401(k) with company match.
• Direct deposit.
• Tuition reimbursement.
• Employee assistance program.
• Advancement opportunities and strong growth potential.

About BAYADA

Founded in 1975, BAYADA is a nonprofit organization that has never been sold. Today, BAYADA supports an average of 44,000 clients each week with more than 35,0 0 employees across 21 states, 373 offices, and 6 countries.

If you are looking for a career where you can make a meaningful difference, grow professionally, and contribute to an organization deeply committed to compassionate care, BAYADA may be the right place for you.

BAYADA is an equal opportunity employer and values diversity, equity, and inclusion in all aspects of employment.

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.