Service Supervisor

Cintas; Hartford (AL); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) with company match/ESOP

Disability, life and AD&D insurance

Paid time off and holidays

Career development opportunities

Job summary

Cintas is seeking a Service Supervisor to lead our customer-facing service team on route and in-house. You will supervise staff delivering service, sales, and product pick-up/delivery while ensuring top customer service and quality. The role includes driving a company vehicle and developing the team for peak efficiency.

This middle-management position emphasizes contract renewals, route optimization, and driver compliance, with opportunities for leadership growth within the Rental division.

Qualifications

• High school diploma or GED required; Bachelor's preferred.
• Must meet DOT driving requirements: active license, 21+ years old, DOT medical certificate, and provide employment history.

Responsibilities

• Supervise on-route and in-house service team to deliver customer service, sales, and product delivery.
• Drive company vehicle to customer sites and assist with lifting and navigation.
• Oversee renewals of customer contracts, maintain route efficiency, and ensure driver compliance.

Skills

Leadership

Customer service

Sales

Education

High School Diploma/GED

Bachelor's degree (preferred)

Job description

Requisition Number: 234357

Job Description

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.

Skills/Qualifications

Required

• High School Diploma/GED; Bachelor's degree preferred

Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:

• Have an active driver's license
• Be at least 21 years of age
• Obtain a DOT medical certification
• Provide documentation regarding their previous employment

Preferred

• Experience working in a sales related role
• Customer service experience, preferably in an industrial or service industry
• Training or instructor experience

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift