Service Supervisor

Kone; Des Moines (IA); On-site; USD 105,100 - 137,970; Full time

Benefits offered by this job

Competitive salary

Flexible work schedule

Health Insurance

401K Employer Match

Paid Time Off & Holidays

Tuition Reimbursement

Job summary

Dormont Manufacturing Co is seeking a Service Supervisor for its Des Moines, IA location. The ideal candidate will manage local service operations, focusing on safety, customer satisfaction, and business results. A minimum of 2 years of related maintenance experience and supervisory background are required.

Join a collaborative environment where your leadership can impact team performance and operational success. Competitive salary and numerous benefits are offered.

Qualifications

• 2+ years of relevant maintenance expertise.
• Supervisory experience with a union represented workforce.
• Ability to promote safety and quality goals.

Responsibilities

• Drive service business operations for the territory.
• Promote a positive culture focused on safety and customer satisfaction.
• Collaborate with customers and peers for business results.

Skills

Safety implementation

Team leadership

Schedule management

Collaboration

Learning new technologies

Education

Associate's degree in a related field

Job description

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team and manage your own local service operations as our Service Supervisor for KONE Des Moines, IA?

• In your professional experience – has implementing and monitoring safety guidelines been your top priority for you and your team?
• Do you take pride in providing learning opportunities for your team?
• Are you successful in effectively managing a schedule and your team’s overall performance?
• Are you able to collaborate with all levels of the organization to achieve business goals?
• Do you have an appetite for learning and leveraging new technologies?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our Service Supervisor, you will successfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

You will bring 2+ years of relevant maintenance expertise as well as supervisory experience ideally leading a union represented workforce to our KONE family and an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your associate’s degree in a related field or additional years of experience.

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individual’s contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We’re proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation

• We value your authentic self.
• Collaborative, creative, and supportive work environment.
• Passionate about safety, quality, and innovation
• We care about the communities where we live and work.

Just some of our many benefits include:

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non‑elective Contribution
• Well‑being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short‑term and Long‑term Disability
• Buy‑Up Long‑term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

Annual Base Pay Range:

The hiring range for this role is $105,100 – $137,970. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan at 15% Target Incentive based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

*Beware of Recruitment Scams!*

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Read more on www.kone.com/en/careers/