Service Supervisor

Westdale Real Estate Investment & Mgmt.; Aurora (CO); On-site; USD 48,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401(k) match

Paid time off

Apartment discounts

Tuition reimbursement

Employee assistance

Job summary

Westdale Real Estate Investment & Mgmt. is seeking a lead maintenance technician for our 416-unit apartment community in Aurora, CO.

As Service Supervisor, you will oversee maintenance operations on the property and ensure timely repairs for vacant and occupied units while staying within the planned maintenance budget. We value resident satisfaction and strong leadership, customer service, and hands-on skills.

Qualifications

• Five+ years experience as Service Supervisor in on-site property maintenance.
• Must have EPA Refrigerant Certification (Level II/Universal).
• Certified Pool Operator (CPO).
• Bilingual English/Spanish a plus.
• CAMT certification a plus.

Responsibilities

• Accountability for all maintenance operations on the property while working within the planned maintenance budget.
• Diagnosing and repairing basic and complex maintenance issues for vacant and occupied units.
• Maintaining all service and safety records in compliance with federal, state, and local law.
• Performs any additional duties assigned by Community Manager or Regional Director.

Skills

Leadership

Customer service

Bilingual (English/Spanish)

Education

EPA Refrigerant Certification (Level II/Universal)

Certified Pool Operator (CPO)

Certified Apartment Maintenance Technician (CAMT)

Job description

Rate: $35.00 - $39.00 per hour (Hourly non-exempt position)
***Monthly renewal AND quarterly performance bonuses are paid in addition to base pay.***

We are seeking a lead maintenance technician for our 416-unit apartment community in Aurora, CO! As Service Supervisor, you will be responsible for maintenance operations on the property. Our ideal candidate has the necessary skills to complete maintenance and repairs for vacant and occupied units while working within the planned maintenance budget. Resident satisfaction is the key to our success, so our new Service Supervisor will be committed to handling maintenance requests timely and professionally. If you have successful experience in apartment maintenance with demonstrated skills in leadership, maintenance, and customer service, this is a great opportunity!

Requirements

• At least five years of experience as a Service Supervisor in on-site property maintenance.
• Must have Level II or Universal EPA Refrigerant Certification.
• Certified Pool Operator (CPO).
• Ability to follow written and verbal instructions.
• Must be able to work both independently and with a team in a fast-paced, customer service-oriented environment.
• Must be able to work weekends once per month, and as circumstances warrant; on-call once a month for emergencies.
• Bilingual (English/Spanish) a plus!
• Certified Apartment Maintenance Technician (CAMT) a plus.

Responsibilities

• Accountability for all maintenance operations on the property while working within the planned maintenance budget.
• Diagnosing and repairing basic and complex maintenance issues for vacant and occupied units
• Maintaining all service and safety records in compliance with federal, state, and local law.
• Performs any additional duties assigned by Community Manager or Regional Director.

We offer a competitive salary, good benefits, and an energetic environment. Our benefits include:

• Medical insurance
• Dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) plan with company match
• Flexible spending accounts
• Paid vacation, personal/sick time, and holidays
• Tuition reimbursement
• Credit union
• Service recognition awards
• Employee assistance program
• Apartment rental discounts

If you are a detail-oriented apartment professional, we can't wait to meet you!

Work Days: Monday - Friday
Work Hours: 8:00 am - 5:00 pm; Weekends as circumstances warrant; on-call every 3 weeks for emergencies.
Required License or Certification: Valid Colorado Driver's License; Must have Level II or Universal EPA Refrigerant and Certified Pool Operator (CPO) Certifications.

Our application process includes criminal background checks and drug screens.

Rate: $35.00 - $39.00 per hour (Hourly non-exempt position)

#WAMHPA