Service Sales Specialist

PerkinElmer, Inc.; Shelton (CT); On-site; USD 65,000 - 68,000; Full time

Job summary

PerkinElmer, Inc. in Shelton, CT is seeking an Inside Sales Representative to drive service revenue across our service and aftermarket product lines. You will manage a geographic territory, renew service agreements, and add new service contracts to grow the portfolio.

This full-time role requires 3+ years in consultative sales, strong communication, and CRM proficiency. You'll collaborate with local teams, quote customers, and pursue growth opportunities while upholding company standards and

Qualifications

• 3+ years of experience in consultative sales or selling professional service.
• Excellent written and verbal communication skills.
• Proficient with Outlook, Excel and CRM databases.
• Bachelor's degree required.

Responsibilities

• Meet and exceed sales targets and KPIs including renewal rates and new contract additions.
• Manage a geographic territory and collaborate with local CSEs to expand the contract base.
• Quote customers directly through CRM system.
• Develop growth strategies for the assigned territory in coordination with leadership.
• Follow up on leads generated through various teams and identify new opportunities.
• Upsell/cross-sell PerkinElmer services and consumables offerings.
• Maintain a sales pipeline and accurate activity in CRM tools.

Skills

Consultative sales

Professional communication

CRM usage

Microsoft Excel

Microsoft Outlook

Education

Bachelor's degree

Tools

CRM Databases

Job description

PerkinElmer is seeking an Inside Sales Representative for our service and aftermarket product lines. This role will focus on driving service revenue growth through service agreement renewals, new service agreement additions, and other aftermarket service products.

Location: This role is located M-F on site in Shelton, CT.

Job Responsibilities:

• Meet and exceed sales targets and other KPIs including renewal rates, new unit additions, and warranty conversions
• Manage a geographic territory and work with the local CSEs team to expand the contract base by adding new contracts
• Quote customers directly through CRM system
• Work closely with leadership to develop growth strategies for assigned territory
• Contact customers to follow up on leads generated through CSEs and other teams
• Identify and generate lead opportunities for other PerkinElmer businesses
• Respond to customer inquiries, act as their point of contact, and ensure timely resolution
• Develop product knowledge to effectively grow portfolio within territory
• Follow company best practices and processes and learn effective selling techniques
• Maintain sales pipeline and activity accurately in CRM tools
• Upsell / Cross-sell other PerkinElmer services and consumables offerings
• Embrace change and continuous improvement mindset
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time

Basic Qualifications:

• 3+ years of experience in Consultative sales or selling a professional service
• Intrinsically motivated and able to persevere though tough competitive markets
• Professional written and oral communication skills
• Proficient use of multiple software systems including Outlook, Excel and CRM Databases
• Bachelor's degree

Preferred Qualifications:

• Advanced degree or equivalent sales experience
• Salesforce.com experience is a plus.
• Contract Service sales is a plus
• Relevant experience in the analytical instruments & consumables industry
• Relevant experience in laboratory or field service operations

The annual compensation range for this full-time position is $65,000.00 to $68,000.00 plus 33% commission at plan. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.