Manager Service Sales (Shelton, CT)

PerkinElmer; Shelton (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

PerkinElmer is seeking an Aftermarket Service Sales Manager to lead a Shelton, CT team and grow the service contract business. You will drive renewals, new contracts, and other after-market products, overseeing performance and forecasting results.

You will partner with the service team to expand the contract base, coach a team of 13 inside sales reps, and develop growth strategies for the territory, reporting to the Director, Customer Enablement.

Qualifications

• 7+ years of sales experience in Business-to-Business sales.
• 5+ years of management experience in a growth driven sales team.
• Strong Analytical and problem-solving skills.
• Results orientated mindset with a proven ability to deliver against target.
• Demonstrated success in sales and account management in a large revenue environment.
• Ability to commute and work in Shelton CT Office.
• Bachelor’s degree

Responsibilities

• Meet and exceed sales targets and other KPIs including renewal rates, new unit additions, and warranty conversions for a $100 million business.
• Partner with the broader service team to expand the contract base by adding new contracts with 20% of time devoted to new business.
• Set team direction and create action plans to deliver results.
• Forecast sales results, track leading KPIs, and lead funnel management process.
• Analyze areas for improvement and guide the business in change management.
• Work closely with leadership to develop growth strategies for assigned territory.
• Coach and manage performance of 13 inside sales representatives.
• Develop and maintain key customer relationships to drive growth opportunities by 10%+.
• Develop training plans to drive better product knowledge, cross functional collaboration, and customer engagement.

Skills

Sales experience

Leadership

Analytical skills

Target orientation

Account management

Education

Bachelor’s degree

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title: Manager Service Sales (Shelton, CT)

Location(s): Shelton

Purpose

As an Aftermarket Service Sales Manager, you will be responsible for leading and managing a team of direct reports, overseeing their performance, driving sales initiatives, and ensuring exceptional service delivery to our clients. You will report to the Director, Customer Enablement and your role will be pivotal in delivering growth through service contract renewals, contract additions, and other after-market products.

Location: On site in our Shelton, CT office.

Responsibilities

• Meet and exceed sales targets and other KPIs including renewal rates, new unit additions, and warranty conversions for a $100 million business
• Partner with the broader service team to expand the contract base by adding new contracts with 20% of time devoted to new business
• Set team direction and create action plans to deliver results
• Forecast sales results, track leading KPIs, and lead funnel management process
• Analyze areas for improvement and guide the business in change management
• Work closely with leadership to develop growth strategies for assigned territory
• Coach and manage performance of 13 inside sales representatives
• Develop and maintain key customer relationships to drive growth opportunities by 10%+
• Develop training plans to drive better product knowledge, cross functional collaboration, and customer engagement
• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time.

Basic Qualifications

• 7+ years of sales experience in Business-to-Business sales
• 5+ years of management experience in a growth driven sales team
• Strong Analytical and problem-solving skills
• Results orientated mindset with a proven ability to deliver against target
• Demonstrated success in sales and account management in a large revenue environment
• Ability to commute and work in Shelton CT Office
• Bachelor’s degree

Preferred Characteristics

• Advanced degree or relevant experience
• Salesforce experience
• Relevant experience in the analytical instruments & consumables industry
• Ability to develop trusted customer partnerships for account growth
• Contract and service sales leadership
• Ability to handle multiple tasks effectively, prioritize appropriately and adapt to changes and work schedule

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law.

The annual compensation range for this full-time position is $90,000 to $120,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

Are you ready to help improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that's exactly what you'll do. From our dedicated scientists and world-class operations employees to our innovative R&D professionals and committed sales and service groups, we're a unique team of 5,000+ global colleagues who come to work every day knowing we're making a difference. Through innovation, collaboration, and believing in our mission, we strive to create an inspiring and inclusive culture for our employees, so that they can be their best and, together, create a better tomorrow.