Service Sales Representative - Automated Logic

Carrier; Yalesville (CT); On-site; USD 79,000 - 158,000; Full time

Benefits offered by this job

Health Care Benefits

Retirement Benefits

Paid vacation and leave

Disability coverage

Tuition Assistance

Job summary

Carrier is seeking a Service Sales Representative to grow our Automated Logic customer base in the U.S. This field-based role emphasizes renewals, upsell opportunities, and strong customer relationships.

Candidates should reside near Wallingford, CT, and be ready to visit client sites regularly. The role requires a blend of sales and technical acumen, with a focus on building long-term service contracts and delivering superior customer service.

Qualifications

• 1+ years of B2B or direct sales experience.
• Ability to travel locally to client sites and facilities.
• High School Diploma/GED or completion of an accredited program.
• Bachelor’s Degree in Mechanical or Electrical Engineering or related field (preferred).
• 3+ years of HVAC controls or building automation sales experience (preferred).
• Strong technical aptitude to read blueprints and schematics.
• Experience using CRM systems to manage leads and revenue forecasts.
• Ability to communicate complex technical concepts to diverse stakeholders.

Responsibilities

• Generate service contract renewals and support recurring revenue streams.
• Identify upsell opportunities for add-on solutions like remote monitoring and analytics.
• Educate clients on new products and services in automation portfolio.
• Onboard new customers or transition from installation to service agreements.
• Track service contracts, warranties, and maintenance schedules.
• Report on service sales pipeline and forecast revenue.
• Develop new sales opportunities from provided leads and expand existing accounts.
• Collaborate with engineering and field teams to relay customer needs.
• Maintain CRM with revenue forecasts and pipeline updates.
• Coordinate with project managers to meet customer expectations.

Skills

B2B sales

Travel locally

High School Diploma

Bachelor’s Degree in Engineering

HVAC controls sales

CRM (Salesforce)

Reading blueprints

Upsell opportunities

Education

Bachelor’s Degree in Mechanical or Electrical Engineering

Tools

Salesforce

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill Sets.

Scope of Position

As a Service Sales Representative, you will play a crucial role in expanding Automated Logic’s (ALC) customer base and consistently exceeding sales targets. We are seeking a proactive self-starter who thrives in a fast-paced environment, excels at consultative relationship‑building, and delivers exceptional customer service. In this role, you will establish strategic business relationships that drive outside sales performance while gaining hands‑on experience to build a successful, long‑term sales career.

Role Purpose

We are seeking a Service Sales Professional supporting various Outside Sales activities and customer relationship management for Automated Logic. Responsible for supporting the company's interests and establishing business relationships to enhance outside sales performance. This position is field-based, candidates must reside in or near Wallingford, CT, to accommodate regular local client visits.

Key Responsibilities

• Generate service contract renewals and support recurring revenue streams.
• Identify opportunities to offer value‑added services, such as remote monitoring, analytics platforms, or system upgrades.
• Educate clients on new products and services within the automation portfolio.
• Assist in onboarding new customers or transitioning from installation to service agreements.
• Track service contracts, warranties, and maintenance schedules.
• Report on service sales pipeline and forecast revenue.
• Develop and pursue new sales opportunities through provided leads while expanding sales in existing accounts.
• Work closely with technical teams (engineering, field technicians) to understand service requirements and relay customer needs.
• Maintain accurate CRM while reporting service sales, pipeline and forecast revenue.
• Coordinate with project managers to meet customer expectations.
• Customer service mindset with a sales‑driven approach.

Required Qualifications

• High School Diploma/GED or completion of an accredited trade/technical school program
• 1+ years of B2B or direct sales experience
• Ability to travel locally to client sites and facilities as required by job duties.

Preferred Qualifications

• Bachelor’s Degree in Mechanical or Electrical Engineering, Industrial or Construction engineering, Business, or Accounting,
• 3+ years of HVAC controls or building automation sales experience.
• Proven sales or hands‑on experience in Building Automation Systems (BAS), HVAC controls, commercial construction, electrical, or plumbing trades.
• Strong technical aptitude with the ability to read and interpret engineering blueprints, mechanical drawings, and system schematics.
• Ability to convert complex technical features (e.g., BAS integration, air quality controls) into compelling financial and operational value propositions for clients.
• Experience uncovering upsell opportunities for add‑on solutions, including remote monitoring tools, software analytics platforms, and retrofits.
• Proficiency using CRM systems (e.g., Salesforce) to track leads, manage recurring contract renewals, and maintain accurate revenue forecasts.
• Skill in navigating long sales cycles, managing pricing discussions, and securing long‑term service agreements with building owners and facility managers.
• Ability to communicate complex technical concepts clearly and effectively to diverse stakeholders, from C-suite executives to facility engineers.
• Demonstrated ability to work alongside field technicians, project managers, and engineering teams to identify service leads and execute client handoffs.
• Strong organizational skills to balance high‑volume administrative contract tracking with proactive sales outreach and client visits.

Applicants must be legally authorized to work in the United States. We are unable to offer sponsorship for employment visa status for this position.

Pay Range

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

Thisposition may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days fromJobPosting Date: 20 October 2026

Job Applicant's Privacy Notice

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.